Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Work Availability
Software
Interests
Quote
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Hi, I’m

Jenny Block

Practice Administrator
Abingdon,MD
Jenny Block

Summary

Experienced Practice Administrator with a Proven Track Record of Excellence
Dynamic and results-oriented Practice Administrator with over 13 years of experience managing operations in a patient-centric podiatry practice. Skilled in enhancing patient relations, streamlining operations, and fostering teamwork to achieve organizational objectives. Demonstrated expertise in financial oversight, human resources, regulatory compliance (including HIPAA), and staff development, resulting in improved efficiency, patient satisfaction, and staff performance.

Proficient in developing and implementing administrative processes, including protocols, job descriptions, and operational policies, to create a seamless workflow and support high-volume medical practice operations. Adept at managing budgets, negotiating vendor contracts, recruiting and onboarding new hires, and overseeing payroll, with a proven ability to navigate challenges effectively.

A creative problem-solver with exceptional communication and leadership skills, committed to fostering a collaborative and supportive work environment. Known for adaptability, attention to detail, and a proactive approach to advancing organizational goals. Dedicated to delivering exceptional patient care and operational excellence in evolving healthcare settings.

Overview

13

Years as a Practice Administrator

Work History

Michael K. Block, DPM, LLC

Practice Administrator
08.2012 - Current

Job overview

  • Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
  • Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
  • Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
  • Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Developed close working relationships with front office and back office staff.
  • Created and implemented organizational policies and procedures.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Communicated with patients, ensuring that medical information was kept private.
  • Oversaw accounting, budgeting, and financial reporting.
  • Addressed and remedied all patient or team member issues.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Developed and implemented strategies to improve patient access, satisfaction and care quality.
  • Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Ordered all office supplies and kept check on inventory levels.

Harford County Public Schools

Elementary School Teacher
08.2010 - 06.2012

Job overview

  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.

Fontana Unified School District

Elementary School Counselor
08.1991 - 06.2010

Job overview

  • Participated in IEP meetings to advocate for the needs of special education students, ensuring access to appropriate resources and support services.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
  • Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
  • Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
  • Implemented engaging hands-on activities to reinforce fundamental concepts, resulting in increased student motivation and participation.
  • Participated in after-school tutoring programs, offering individualized support for students struggling academically.
  • Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
  • Pursued professional development during summer months to maintain certification and extend skills.
  • Boosted reading proficiency with targeted phonics instruction.
  • Collaborated with colleagues to share resources and strategies, enhancing overall teaching effectiveness.
  • Developed and executed thematic units, fostering cohesive and immersive learning environment.
  • Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
  • Built positive relationships with parents to involve families in educational process.
  • Retained student interest and maximized receptive learning.

Education

California State University San Bernardino
San Bernardino, CA

Bachelor of Arts from Elementary Education

University Overview

Skills

  • HIPAA compliance
  • Operations management
  • Scheduling coordination
  • Patient relations
  • Medical billing
  • Human resources management
  • Credentialing management
  • Employee performance
  • Policy and procedure development
  • Schedule management
  • Practice management
  • Payroll administration

Electronic health records

Staff management

New hire training

Policy implementation

Records management

Medical personnel recruitment

Bookkeeping

Performance metrics

Supplies ordering

Policy development

Budget oversight

Human resources

Regulatory compliance

Attention to detail

Multitasking

Organizational skills

Decision-making

Adaptability and flexibility

Certified in CPR/AED

Operational efficiency

Employee supervision

HIPAA guidelines

Interpersonal skills

Clinical staff management

Timeline

Practice Administrator
Michael K. Block, DPM, LLC
08.2012 - Current
Elementary School Teacher
Harford County Public Schools
08.2010 - 06.2012
Elementary School Counselor
Fontana Unified School District
08.1991 - 06.2010
California State University San Bernardino
Bachelor of Arts from Elementary Education

Accomplishments

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
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Software

Microsoft Office

Modernizing Medicine EHR

Interests

Interests I am deeply passionate about the time I spend with my family, especially my granddaughters One of my greatest joys is reading to them in an animated, imaginative way that brings stories to life—a talent honed during my years as a teacher I treasure the moments we share, whether it's diving into a good book together or creating lasting memories When I'm not with family, I love to relax and recharge with my husband Our favorite getaways involve cruising, lounging by the pool, soaking up the sun, and enjoying the excitement of an elegant evening out These experiences remind me of the importance of balance and finding joy in life's simple pleasures While my days are often focused on supporting my husband's podiatry practice, I am eager to rediscover hobbies and explore new interests that inspire creativity, connection, and personal growth

Quote

Judge a man by his questions rather than his answers.
Voltaire

Languages

English