Jenny Browning
Washington DC
Summary
I am a hardworking, adaptable individual looking to make a change. I have a passion for delivering exceptional service. With strong interpersonal skills and a talent for effectively addressing concerns and coming up with creative solutions, I can turn a frown upside down. I have a total of six years of experience in the management of diverse groups of people in a variety of settings, including customer service, having served as a store manager, a laboratory manager, and a project lead. Note: Only my current employment and most relevant experience are listed below for brevity, but I would be happy to share my complete work history. I have never had a gap in employment.
Overview
23
23
years of professional experience
Work History
Health Science Administrator
National Institutes of Health
Bethesda
10.2019 - Current
- Worked effectively in a tight-knit team to execute NIH initiatives.
- Provided excellent customer service to submitters and grantees.
- Reviewed and approved monthly contract invoices.
- Scheduled large, hybrid meetings with researchers around the country to review grant applications.
- Recruited researchers with the appropriate expertise to serve as grant reviewers.
- Worked to identify research gaps for potential new funding initiatives.
Store Manager
Postal Connections of America
Phoenix
01.2002 - 01.2005
- Operated point-of-sale system to process payments accurately and quickly.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Set goals and operating procedures that maximized employee effectiveness.
- Trained new employees to meet all job requirements.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed thorough opening, closing, and shift change functions.
- Assisted in maintaining cleanliness of work area throughout shift.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science - Biology
Arizona State University
Tempe, AZ12-2006
Skills
- Team collaboration
- Customer service
- Strong interpersonal skills
- Experience in leadership
- Problem solving
- Attention to detail
- Fast learner
Affiliations
- In my free time I love hiking, kayaking, trail running, and camping. I also enjoy spending time with friends and family, reading and learning new things.
Accomplishments
- I have earned serval awards for exceptional performance over the years. Over the last year I received both a time off award for exceptional annual performance review and a special act award for a presentation.
References
References available upon request.
Timeline
Health Science Administrator
National Institutes of Health
10.2019 - Current
Store Manager
Postal Connections of America
01.2002 - 01.2005
Bachelor of Science - Biology
Arizona State University
Similar Profiles
MANDI BALLARDMANDI BALLARD
Contract Specialist at National Institutes of Health National Library of MedicineContract Specialist at National Institutes of Health National Library of Medicine
Mikayla JamesMikayla James
Data Science Fellow at Center for Alzheimer’s and Related Dementias, National Institute On Aging, National Institutes Of HealthData Science Fellow at Center for Alzheimer’s and Related Dementias, National Institute On Aging, National Institutes Of Health
Kier OmKier Om
Scientific Program Specialist – AIDS Review Branch at National Institutes of Health/National Institute of Allergy and Infectious DiseasesScientific Program Specialist – AIDS Review Branch at National Institutes of Health/National Institute of Allergy and Infectious Diseases
Candice A. PRICECandice A. PRICE
Program Director at National Heart, Lung, Blood Institute, National Institutes of HealthProgram Director at National Heart, Lung, Blood Institute, National Institutes of Health
Leandro GuevaraLeandro Guevara
Under-Secretary General at North American Invitational Model United NationsUnder-Secretary General at North American Invitational Model United Nations