Jenny Byrne
Louisville,Ky
Summary
Dynamic District Leader with a proven track record at Taco Bell Southpaw, excelling in P&L management and employee development. Expert in fostering a positive sales culture and driving operational efficiency, I inspire teams to exceed targets while enhancing customer satisfaction through effective communication and strategic planning.
Overview
55
55
years of professional experience
Work History
District Leader
Taco Bell Southpaw
Louisville, Ky
01.2018 - Current
- Responsible for communicating company strategy, targets, and business priorities to restaurant managers.
- Ensure they maximize sales and optimize profitability of their restaurants.
- Duties:
- Hire and develop top talent.
- Training and coaching new store managers.
- Create development plans for team members to grow as future leaders.
- Identify customer enquiry trends and patterns.
- Analyze sales and profit performance against the associated key performance indicators.
- Conducting regular 1 on 1.
- Create a safe and secure environment for all employees, customers, and company assets.
- Help team to meet sales plan targets by driving speed and outstanding service.
- Manage P&L to perfection.
- Inspire a positive culture by Celebrating team success.
- Involved with the community.
Market Training
Burger King
Louisville, Ky
02.1995 - 07.2050
- Developed training programs for market strategies and product knowledge.
- Collaborated with cross-functional teams to enhance training materials and resources.
- Conducted workshops to improve skills and knowledge among team members.
- Evaluated training effectiveness through participant feedback and assessments.
- Facilitated onboarding for new hires in market training initiatives.
- Implemented best practices for training delivery across various platforms.
- Mentored junior trainers to improve their teaching techniques and engagement strategies.
Area Coach
Taco Bell - Yum Brands
Louisville, Kentucky
01.2016 - 01.2018
- Develop and Train all future leaders, external store managers & above store leaders for the market.
- Run the Flagship restaurant in the market by delivering on company standards & results.
- Set expectations for new RGM.
- Led training programs for managers across multiple locations.
- Implemented operational standards to enhance service quality and efficiency.
- Coordinated staff scheduling to optimize labor resources and coverage.
- Monitored inventory levels to ensure adequate supplies and reduce waste.
- Conducted performance evaluations to support employee development initiatives.
- Facilitated communication between teams to ensure alignment on goals and procedures.
- Analyzed store performance metrics to identify opportunities for improvement.
- Developed incentive programs designed to motivate teams toward successful outcomes.
District Manager
Arby's Restaurant Group
Louisville, Ky
07.2005 - 02.2016
- Oversaw daily operations of multiple restaurant locations to ensure compliance.
- Trained and developed managers to enhance leadership skills and operational efficiency.
- Implemented company policies and procedures across all district locations consistently.
- Conducted regular performance evaluations to maintain high service standards.
- Collaborated with marketing teams to drive promotional campaigns and brand awareness.
- Monitored inventory levels to optimize supply chain management and reduce waste.
- Facilitated communication between corporate and store-level teams for better alignment.
- Resolved customer complaints promptly to uphold brand reputation and satisfaction.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Identified opportunities for process improvement across multiple locations within the district.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Mentored team members by demonstrating best practices for sales and customer service.
- Identified and developed top talent to promote performance-oriented culture.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Cultivated positive rapport with associates and team leadership.
Education
Bachelor of Education -
La Catolica University
Peru12-1993
Skills
- Operating procedures
- Business administration
- Food safety
- Training employees
- Performance management
- Team meetings
- Sales processes
- Establishing a positive sales culture
- Recruiting
- Training
- Motivating
- Developing diversity teams
- Planning
- Organizing
- Embracing change
- P&L management
- Customer relationship management
- Effective communication
- Culture building
- Financial controls implementation
- Operational efficiency
- Excellent communication
- Calendar management
- Decision-making
- Employee motivation
Languages
- Spanish
- English
Languages
Spanish
Professional
Portuguese
Limited
Affiliations
crossfit
Timeline
District Leader
Taco Bell Southpaw
01.2018 - Current
Area Coach
Taco Bell - Yum Brands
01.2016 - 01.2018
District Manager
Arby's Restaurant Group
07.2005 - 02.2016
Market Training
Burger King
02.1995 - 07.2050
Bachelor of Education -
La Catolica University
Similar Profiles
Calixto AgustinCalixto Agustin
Restaurant General Manager at Taco Aloha Dab Taco BellRestaurant General Manager at Taco Aloha Dab Taco Bell
Samantha BateySamantha Batey
manager at Taco Bell/ Bell-comanager at Taco Bell/ Bell-co
Jayden CrawfordJayden Crawford
Food Service Worker at Taco Bell Restaurant Yum! Brands, Inc.Food Service Worker at Taco Bell Restaurant Yum! Brands, Inc.
Brittney ValleBrittney Valle
Mentor at SelfMentor at Self
EMILY SINGHEMILY SINGH
Farm Supervisor at GreenFields Agricultural EnterprisesFarm Supervisor at GreenFields Agricultural Enterprises