Jenny Call

I was fortunate to be able take time away from the work force to care for my medically sensitive child and to enjoy motherhood.

• Achieved stability in a fledgling department by always being available to balance an unpredictable workload
• Trained new ClickList associates, sharing best practices and promoting a positive team environment.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.

• Worked in a volume driven, fast paced, environment completing tasks in accordance with client guidelines and within specified timelines
• Handled sensitive medical information in the form of medical histories, legal and medical claims/appeals for large clients like United Healthcare
• Sorted, organized and labeled batches of legal and medical correspondence before they are scanned and uploaded to a data processing department.

• Anticipated consumer buying patterns to create a purchase and inventory plan
• Established strong vendor relationships to maintain and support the business
• Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
• Kept sales floor and service machinery immaculate with routine cleaning.