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JENNY CAMPOS
East Grand Forks,USA
Summary
Results-driven business leader with 18 years of experience in farm-related short- and long-term real estate agreements, in processing PCA and FLCA (real estate) loans. An energetic professional with excellent interpersonal and organizational skills. As an excellent team player and collaborator who also works well independently. Extensive experience in strategic leadership and operational excellence. Proven track record in driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments. I am seeking a leadership position where I can expand my skill set and build on my experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
VP of RETAIL CLOSING- NORTHERN REGION
Ag Country Farm Credit Services
Grand Forks, ND
09.2024 - Current
- Managed final stages of lending process, facilitating seamless transitions from approval to fund distribution.
- Strategic Leadership: Provides direction, coaching, and strategic planning for the retail closing teams to ensure a high level of loan administration and customer experience.
- Process Management: Develops and implements effective workflows for loan and lease closings, including Retail Installment Contracts (RICs).
- Compliance & Risk Control: Serves as a primary contact for internal/external audits and ensures all lending controls are followed to minimize fraud risk and maintain regulatory compliance.
- Documentation Oversight: Accountable for the correct development of promissory notes, mortgages, and other legal lending documents to ensure the collectibility of assets.
- Achieved timely funding through effective coordination with regional vice presidents and retail teams, ensuring adherence to closing deadlines and loan conditions. Streamlined PCA and FLCA real estate loan processing, resulting in improved efficiency. Successfully reviewed and processed farm-related short and long-term real estate agreements and notes, enhancing operational effectiveness. Improved collaboration with other farm credit branches, leading to prompt updates of loan abstracts, completion of title opinions, and timely scheduling of real estate loan closings. Enhanced organization of loan files, consistently generating daily reports and deposits. Processed a variety of agreements, including farm loans and leases, contributing to overall operational success. Strengthened communication with contractors, legal counsel, risk management representatives, and other farm credit branches to optimize workflows.
- Prepare and process all financial transactions related to farms acquired, sold, and leased
- Build rapport with prospects and clients by completing title opinions and overcoming objections to get the deal signed
- Determining clients' needs and financial abilities to propose solutions that suit them
- Closing real estate loans
Retail Manager - Closing Specialists
Ag Country Farm Credit Services
Grand Forks, ND
05.2022 - 09.2024
- Led daily operations to ensure optimal customer service and sales performance.
- Developed and implemented training programs for staff on product knowledge and sales techniques.
- Analyzed sales data to identify trends and adjust inventory accordingly, enhancing product availability.
- Fostered a positive team environment through mentoring and regular performance feedback sessions.
- Supervised compliance efforts with company policies and procedures, fostering a culture of operational excellence.
FRONT OFFICE ASSISTANT MANAGER
Menards Cashway Lumber
Grand Forks, ND
09.2002 - 03.2007
- Supervised and managed daily front office activities and sales wall coverings according to the established guidelines
- Reported directly to the department and store manager of any inconsistencies and unresolved issues
- Provided outstanding customer service through recommending products to clients based on their needs
- Conducted inventory control
- Prioritized, delegated and motivated daily work responsibilities to 5-20 staff members at varying intervals, as well as planned staff work schedules for smooth running of department
Education
DIPLOMA - GENERAL STUDIES
University of North Dakota
Grand Forks, ND01-2003
Skills
- Microsoft Office Suite
- Outlook
- Social Media Content Management
- Typing
- Verbal and Written Communication
- Leadership
- Customer Service
- Loan Portfolio
- Organization
- Accuracy
- Teamwork and Collaboration
- Work Well Under Pressure
- Presentation Skills
- Loan processing
- Business Prospecting
- Negotiation
- Property Law and Regulation Familiarity
- People Management
- Detail Oriented
- Multi-Tasking
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Coaching and mentoring
- Complex Problem-solving
- Client relationship building
- Strategic planning
- Business development
- Results-driven
- Account management
- Operations management
- Customer service
- Documentation and reporting
- Risk management
- Process improvement
- Negotiation and persuasion
- Training and mentoring
- Presentations
- Staff development
- Performance monitoring
- Contract negotiation
- Data analysis
- Budget oversight
- Corporate communications
- Sales leadership
- Industry best practices
- Staff training
- Price structuring
- Customer and employee rapport
- Performance metrics analysis
- Metrics tracking
- Partnerships and affiliations
- Public speaking
- Forecasting
- Business storytelling
- Policy and procedure development
- OKRs and kpis
- Recruiting and hiring
- Financial management
- Company guidelines
- Event networking
- CRM software
- Rules and regulations
- Profit objectives
- Corporate branding
- Resource allocation
- Staff recruiting and retainment
- Mergers and acquisitions
- Budget administration
- Verbal and written communication
- Recruiting and interviewing
- Performance data analysis
- Market trends and analysis
- Proposals and presentations
- Mortgage banking and analysis
- Loan origination and underwriting
- Performance monitoring and evaluation
- Cross-functional team leadership
- Portfolio optimization
- Innovation management
- Cross-functional collaboration
- Organizational development
- Troubleshooting and problem resolution
- Data-driven decision making
- Organizational improvement
- Operations planning
- Data analytics
- Partnership development
- Cross-functional communication
- Reporting oversight
- Market analysis
- Talent development
- Reporting management
- Database development
- Influencing and negotiating
Accomplishments
- Supervised team of 22 staff members.
- Started as a CSR and continually have been promoted, and now am a VP.
- Achieved growth through effectively helping with team mentoring and training.
- Leadership training graduate 2026.
Certification
Leadership
Languages
English
Native or Bilingual
Interests
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- Baking
- I like trying new recipes and food trends
- I enjoy cooking for friends and family gatherings
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food Tourism
- Road Trips
- Music
- Avid Reader
- Fashion and Style
- Personal Development and Self-Improvement
- Watching Movies and TV Shows
- Reading
Timeline
VP of RETAIL CLOSING- NORTHERN REGION
Ag Country Farm Credit Services
09.2024 - Current
Retail Manager - Closing Specialists
Ag Country Farm Credit Services
05.2022 - 09.2024
FRONT OFFICE ASSISTANT MANAGER
Menards Cashway Lumber
09.2002 - 03.2007
DIPLOMA - GENERAL STUDIES
University of North Dakota