Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Chavarria

Manteca,CA

Summary

Operations Supervisor at Bay Area Sanitation, excelling in accounts receivable management and customer service. Skilled in QuickBooks and data entry, I effectively resolved billing discrepancies while enhancing client satisfaction. Known for strong organizational abilities and proactive communication, ensuring timely follow-ups on overdue accounts.

Overview

13
13
years of professional experience

Work History

Operations Clerk

Bay Area Sanitation
12.2023 - Current

Porta Potty Office

Assist calls seeking information and quotes.

Process customer requests for delivery and pick up work orders

Update invoices and post payment transactions efficiently.

Assist in resolving customer inquiries related to billing discrepancies and payment statuses.

Utilize accounting software to maintain account ledgers and track outstanding balances effectively.

Review aging reports regularly, identifying overdue accounts for timely follow-up actions.

Supported month-end closing activities by reconciling accounts and receivable statements.

Manage collections process for delinquent accounts, ensuring timely and effective communication with clients.

Other office duties upon request

Office Clerk

A-1 Enterprises
03.2021 - 12.2023

Supervised Porta Potty department

Input new service, stop service, work orders

Route & print driver reports on a daily basis

Attend and assist customers with questions, and follow up as needed, via walk-in, email or phone.

Order supplies for drivers as needed.

Prepare, input, scan, or email work orders

Billing and reconciling of accounts at month end


Customer Service Representative

Pleasanton Garbage Service
09.2019 - 02.2021

Attend and assist customers with questions on Residential, Garbage, Recycle and Organics, follow up as needed via phone or email

Input new service, stop service, work orders

Prepare Daily Checks for Deposits

Route drivers paperwork

Customer Service Representative/Switchboard Operator

City of Las Cruces
02.2013 - 08.2019

Operate multi-phone line system and transfer customer calls to appropriate department.

Greet, interact and direct public to proper departments.

Attend and assist customers with questions, and follow up as needed, via walk-in, email, phone or fax.

Enter payroll into Munis software program

Generate requests for payment, open purchase orders, blanket purchase order, requisitions, receive and verify invoices.

Data entry, filing & varied general clerical tasks.


Education

GED -

Las Cruces Adult School
Las Cruces, NM

Skills

  • Proficient in Film Maker, Quick Books, Authorizenet, Card Pointe
  • Basic math skills, data entry in the Windows Word & Excel environment, general clerical, filing, faxing & copy skills
  • Data entry in the Windows & Excel environment

Timeline

Operations Clerk

Bay Area Sanitation
12.2023 - Current

Office Clerk

A-1 Enterprises
03.2021 - 12.2023

Customer Service Representative

Pleasanton Garbage Service
09.2019 - 02.2021

Customer Service Representative/Switchboard Operator

City of Las Cruces
02.2013 - 08.2019

GED -

Las Cruces Adult School
Jenny Chavarria