
Operations Supervisor at Bay Area Sanitation, excelling in accounts receivable management and customer service. Skilled in QuickBooks and data entry, I effectively resolved billing discrepancies while enhancing client satisfaction. Known for strong organizational abilities and proactive communication, ensuring timely follow-ups on overdue accounts.
Porta Potty Office
Assist calls seeking information and quotes.
Process customer requests for delivery and pick up work orders
Update invoices and post payment transactions efficiently.
Assist in resolving customer inquiries related to billing discrepancies and payment statuses.
Utilize accounting software to maintain account ledgers and track outstanding balances effectively.
Review aging reports regularly, identifying overdue accounts for timely follow-up actions.
Supported month-end closing activities by reconciling accounts and receivable statements.
Manage collections process for delinquent accounts, ensuring timely and effective communication with clients.
Other office duties upon request
Supervised Porta Potty department
Input new service, stop service, work orders
Route & print driver reports on a daily basis
Attend and assist customers with questions, and follow up as needed, via walk-in, email or phone.
Order supplies for drivers as needed.
Prepare, input, scan, or email work orders
Billing and reconciling of accounts at month end
Attend and assist customers with questions on Residential, Garbage, Recycle and Organics, follow up as needed via phone or email
Input new service, stop service, work orders
Prepare Daily Checks for Deposits
Route drivers paperwork
Operate multi-phone line system and transfer customer calls to appropriate department.
Greet, interact and direct public to proper departments.
Attend and assist customers with questions, and follow up as needed, via walk-in, email, phone or fax.
Enter payroll into Munis software program
Generate requests for payment, open purchase orders, blanket purchase order, requisitions, receive and verify invoices.
Data entry, filing & varied general clerical tasks.