Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jenny Chen

Malverne,NY

Summary

Proactive Cashier and Waitress with extensive experience in customer service and cash handling. Skilled in operating POS systems, processing transactions, and maintaining balanced cash drawers while ensuring customer satisfaction. Bringing strong problem-solving abilities and a drive to excel in a dynamic, customer-focused environment.

Overview

10
10
years of professional experience

Work History

Cashier

Cross Island Fruits
08.2022 - Current


  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Waitress at Family Business

Difference Chinese Restaurant
01.2015 - Current


  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Processed orders and sent them to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Bachelor of Science - Psychology

Stony Brook University
Stony Brook, NY
05.2027

Neuroscience

Middlebury College
Middlebury (village), VT

High School Diploma -

Saint Francis Preparatory School
Fresh Meadows, NY
06.2023

Skills

  • Customer Service & Assistance
  • Cash Handling
  • Professionalism and Courtesy
  • Refunds and exchanges

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Cashier

Cross Island Fruits
08.2022 - Current

Waitress at Family Business

Difference Chinese Restaurant
01.2015 - Current

Bachelor of Science - Psychology

Stony Brook University

Neuroscience

Middlebury College

High School Diploma -

Saint Francis Preparatory School
Jenny Chen