Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenny Chen

Davis,CA

Summary

Enthusiastic and motivated student at UC Davis with hands-on experience in customer service and food service roles.

Overview

2
2
years of professional experience

Work History

Cashier

Pot On Fire & Tea Bar
02.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Sandwich Artist

Firehouse Subs
10.2023 - 01.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.

Crew Member

AMC Theatres
11.2022 - 05.2023
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Undeclared

University of California, Davis
Davis, CA
05.2028

Skills

    Customer Service

    Work Ethic and Integrity

    Patience and Empathy

    Time management skills

    Cash handling and management

    Organizational abilities

    Written and verbal communication

    Order Taking

    Basic Math Competence

    Payment Processing

    Product restocking

    Reliability and punctuality

Languages

English
Native or Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Cashier

Pot On Fire & Tea Bar
02.2024 - 08.2024

Sandwich Artist

Firehouse Subs
10.2023 - 01.2024

Crew Member

AMC Theatres
11.2022 - 05.2023

Undeclared

University of California, Davis

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Jenny Chen