Jenny Corriveau

Expertly lead a 20+ member team responsible for the production of 200+ print and digital products, with products releasing at an on-time rate of 98%. Responsible for strategic direction of the department, developing and executing a 3-year roadmap, establishing quarterly and annual goals, defining success measures, and fostering a culture of empowerment and engagement. Over the course of 2 years, successfully transitioned 2 functional areas under my leadership to optimize workflows, resulting in the ability to release products 25% earlier than last year.

• Effectively develop team of managers on leading high-performing teams, ensuring accountability, the creation of career ladders, ability to effectively evaluate employee performance, and leading with a growth mindset.
• Facilitated cross-functional workshops and brainstorming sessions to streamline the development and production of new product offerings, culminating in improved speed-to-market through use of automation, enhanced cross-functional collaboration by establishing clear roles and responsibilities, and elimination of the duplication of work across the team.
• Built scale into workflows through the creation of a successful vendor outsourcing program to allow the team to handle increased workload as the product pipeline increased year over year, while minimizing additional spend. Administered comprehensive production services RFP and realized 10% reduction in total costs.
• Successfully led team through the build of products within a new platform. Established processes, roles and responsibilities, and quality assurance best practices. Over the course of one year reduced build times from 16 weeks to 10-12 weeks
• Lead the accessibility steering committee to align department leads on all accessibility efforts across the business, developed and executed on the accessibility roadmap for the business, and led trainings to improve the accessibility stance of all products.
• Built out new function within the department to build scale, strategically outsource rote and repetitive work, and optimize the internal team by focusing the team on the highest value work.

Successfully lead a thirty-member team responsible for the production of 400+ print and digital products grossing over $150M annually while expertly managing a $2M P&L, with products releasing at an on-time rate of 95%. Responsible for strategic direction of the department, establishing KPIs and goals, defining roles and responsibilities for all functional areas (including: project management, ebooks, rights and permissions, illustrators, and content services), ensuring equitable workload distribution, and relentlessly focusing on employee engagement.

• Guided the team through a workflow efficiency review that identified over 2,000+ hours annually of time savings in workload improvements and efficiency gains.
• Administered vendor RFP that resulted in annual savings of $200K, a 20% cost reduction YoY.
• Lead business-wide implementation of a project management software.
• Work collaboratively with cross-functional leads to identify key success measures, build out workflows, improve reporting on key data points, and create a successful change management plan.
• Negotiate all vendor contracts and consistently realize 5-10% savings annually during contract renewal negotiations while ensuring contracts are strategically structured to protect the business.
• Mentor team of managers on leading high-performing teams, setting challenging individual and team goals, coaching on the fly, driving for results, and effectively evaluating performance.
• Act as a key contributor in building out a new diversity and inclusion curriculum alongside HR, helping to evaluate content, shape the direction of the initiative, and ensure content is relevant and mechanisms are put in place to foster engagement and ensure follow-through.

• Led a twenty-member project management/relationship management team responsible for bringing products to market grossing over $110M annually, with a relentless focus on process improvement, meeting or exceeding budgets, driving strategic direction for the team, and delivering market-leading products
• Leader of an essential department restructure resulting in team members being effectively cross-trained and upskilled on print and digital workflows, achieving a more equitable distribution of workload, improving relationships across the business, team members' increased understanding of the business' needs, and heightened team engagement
• Product release dates are delivered at an annual on-time rate of over 95%
• Led a cross-functional efficiency project that resulted in a cost-savings that yields $100K annually
• Steward of five large-scale cross-functional initiatives resulting in: identification of areas to increase profitability by 30% over the life of a product; creation of a process to report piracy; identification of a metadata strategy; creation of a digital strategy; and implementation of an ERP.

• Directed a ten-member project management team responsible for bringing products to market grossing over $60M annually
• Accountable for all team operations including strategic direction, budgeting, continuous quality improvement, training, and talent development
• Presided over monthly Director and Senior Leadership meetings with the goal of ensuring strategic alignment across all departments
• Selected by Executive Leadership to facilitate key initiatives targeting strategic technology road maps, industry trends, and cross-departmental synergies
• Spearheaded a cross-departmental goal to hold the Editorial and Production departments accountable for meeting all publication dates
• Resulted in 95% of projects hitting their targeted release dates in 2017 and 2018.

• Oversaw a team of project coordinators and managers, a group whose production generated $30M in annual revenue
• Facilitated all day-to-day activities of the group and ensured efficient operations
• Reassigned work to a more cost-effective vendor, resulting in an annual savings of $95K and a long-term savings of over $200K
• Revamped employee performance appraisal process, eliminating subjectivity and focusing on tangible, measurable outcomes.