Jenny Costodio
Tarpon Springs,Fl
Summary
Experienced with supporting food preparation and dietary services. Utilizes knowledge of nutrition guidelines and food safety practices to ensure high-quality service. Strong understanding of teamwork and effective communication in dynamic environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food and Nutrition Assistant
Pasco County School District
10.2024 - Current
- Assisted in meal preparation and presentation, ensuring adherence to dietary guidelines.
- Supported nutrition staff in assessing dietary needs of clients and patients.
- Monitored inventory levels and assisted with stock management and ordering supplies.
- Collaborated with kitchen staff to maintain cleanliness and compliance with health standards.
- Educated clients on nutrition choices, helping them achieve their dietary goals.
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
Customer Service Representative
Food Lion
11.2020 - 03.2021
- Interview new potential employees
- Managaging the vault and reconciling it
- Lottery, money orders, western union
- Supervising all front end employees
- Cash handling
- Responsible for opening front end
- Scanning deliveries from outside vendors
Customer Service Representative
Edible Garden
02.2019 - 01.2020
- Data entry, assisted in accounts receivable, customer service
Customer Service Representative
TD Bank
05.2016 - 11.2017
- Current- Open New Accounts
- - Open and take applications for Loans, Lines of Credit
- - Open Business Accounts
- - Review customers accounts with customer
- - Cross sell bank products according to customer needs
Teller Supervisor
Provident Bank
11.2009 - 03.2010
- - Prepare tellers monthly schedule. Refer customers to new products the bank offers.
- - Balance the vault, atm machine, and coin counting machine daily.
- - Responsible for over $350,000 in banking center.
- - Function as a teller as well as a supervisor.
- - Demonstrate leadership as well as team work.
Sales & Service Specialist
Bank of America
03.2008 - 11.2009
- - Establish, retain, and deepen relationships with banking center customers and potential customers to achieve team sales goals and provide quality customer service
- - Resolve complex service issues or refer to appropriate associate to guarantee customer satisfaction and retention.
- - In the top 10% of district in sales referral goals.
- Lead the banking center team 100% of the time in the sales of new bank products, i.e. cd's, checking, saving accounts, credit cards, debit cards, loans.
- - Function as a personal banker and team leader as well as working as a teller
- Quickly and easily perform teller functions including deposits, cash handling, and check cashing among many other functions.
- - Demonstrate leadership and assertiveness skills in all aspects of my career
Customer Service Representative
Suburban Energy Services
08.2001 - 01.2005
- -Managed entire fuel product inventory, including propane products, diesel, oil and gasoline.
- This included all purchasing and auditing activities using the company's internal software program - PSS.
- -Set up all new customer accounts.
- -Creating and managing all aspects of the credit and collections departments which included daily contact with all customers, including large commercial accounts and authorization or denial of credit.
- It was under my authority to set credit limits or deny credit based on history, references or Dunn & Bradstreet inquiries.
- -Scheduled all deliveries to customers, as well as selling service contracts, oil/propane contracts, central air systems, boilers, furnaces and humidifiers which were all commissioned-based.
- The majority of my employment I lead the customer service team in sales of many products and services.
Collection Manager / Dispatcher
SMJ&J
10.2000 - 05.2003
- -Scheduled and dispatched drivers to customer locations.
- -Responsible for all areas of collections, which included driving to customer locations when needed, to collect past due money.
- -Created and distributed mass seasonal mailings to potential and existing customers.
- -Acted as a representative for SMJ&J for court appearances, when required.
Teller / Floating Teller
Sovereign Bank
12.1998 - 08.2000
- -Responsible for deposits, withdrawals, setting up new customer accounts and money transfers.
- -Covered positions at other branches when needed.
- -Cold calling potential customers to inform and inquire about 1st and 2nd mortgages, lines of credit, CD specials, refinancing, as well as personal, student, and car loans.
Education
Certificate of Completion - Dental Assistant
Warren County Community College
06.2005
A.S. - Business Administration
Thomas Edison State College of New Jersey
Skills
- Call Center
- CSR
- Customer Service
- Customer Care
- Customer Support (10 years)
- Banking (5 years)
- Auditing (3 years)
- Accounts Receivable
- Credit Analysis
- Cash Handling
- Supervisory skills
- Written and verbal communication
- Health promotion
- Interpersonal and written communication
- Distributing meals
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Team collaboration
- Team leadership
- Active listening
- Organizational skills
- Customer satisfaction
- Excellent communication
- Reliability
- Effective communication
- Adaptability and flexibility
- Money handling
- Food preparation
- Relationship building
- Sanitation standards
- Conflict resolution
- Interpersonal skills
- Nutritional knowledge
- Professionalism
- Food storage
- Goal setting
- Kitchen equipment operation
- Interpersonal communication
- Payment processing
- Time management abilities
- Continuous improvement
- Inventory management
- Service prioritization
- Written communication
- Food production
- Professional demeanor
- Problem-solving aptitude
- Cooking
- Self motivation
- Task prioritization
- Customer billing
Certification
Driver's license
Timeline
Food and Nutrition Assistant
Pasco County School District
10.2024 - Current
Customer Service Representative
Food Lion
11.2020 - 03.2021
Customer Service Representative
Edible Garden
02.2019 - 01.2020
Customer Service Representative
TD Bank
05.2016 - 11.2017
Teller Supervisor
Provident Bank
11.2009 - 03.2010
Sales & Service Specialist
Bank of America
03.2008 - 11.2009
Customer Service Representative
Suburban Energy Services
08.2001 - 01.2005
Collection Manager / Dispatcher
SMJ&J
10.2000 - 05.2003
Teller / Floating Teller
Sovereign Bank
12.1998 - 08.2000
A.S. - Business Administration
Thomas Edison State College of New Jersey
Certificate of Completion - Dental Assistant
Warren County Community College