Jenny Ding
Houston,TX
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action.
Overview
3
3
years of professional experience
Work History
Horizontal Construction Engineer
Army Reserve
03.2021 - Current
- Monitored construction activities to facilitate design specifications and contracts according to schedule and within budget.
- Mobilized tractor crawler to clear, grub, strip, excavate, backfill and stockpile.
- Collected and managed data to develop engineering estimates.
- Prepared construction reports to document progress and recommend corrective courses of action.
- Conducted in-depth research to develop recommendations for approaches, concepts, materials or equipment.
Truck Dispatcher
Link Logistics Inc
10.2023 - 05.2024
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
Local Dispatcher
April Transportation Inc
10.2022 - 10.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 26 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Handled incoming calls and emails from customers regarding issues with deliveries
Accountant Assistant
RNST Inc
05.2022 - 10.2022
- Answered phone calls regarding financial matters such as payments due.
- Helped prepare month-end, quarterly and year-end closings.
- Produced and distributed invoices and financial documents.
- Documented business expenses and sales.
Education
High School Diploma -
Jinan School of Business And Trade of Shandong Pro
China06.2018
Skills
- Service Planning
- Database Maintenance
- Customer Relationship Management
- Issue Resolution
- Business Presentations
- Work Order Entry
- Team Collaboration
- Learning Strategies
- Complex Problem-Solving
- Account Reconciliation
- Accounting Techniques
- Heavy Equipment Operation
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Truck Dispatcher
Link Logistics Inc
10.2023 - 05.2024
Local Dispatcher
April Transportation Inc
10.2022 - 10.2023
Accountant Assistant
RNST Inc
05.2022 - 10.2022
Horizontal Construction Engineer
Army Reserve
03.2021 - Current
High School Diploma -
Jinan School of Business And Trade of Shandong Pro