Jenny E. Haines
MCCONNESLVILLE,OHIO
Summary
Seeking employment with a reputable company that values experience, a proactive attitude, and a positive atmosphere. Committed to making meaningful contributions that enhance the company and foster personal growth.
Overview
19
19
years of professional experience
Work History
Quality Assurance Training & Denials Management
Genesis Healthcare Systems
01.2021 - Current
- Verified necessary authorizations and executed scheduling efficiently.
- Coordinated appointment registrations efficiently.
- Created Excel spreadsheet to identify critical trends in insurance.
- Monitored and reported authorization patterns using detailed Excel analytics.
Referrals Care Coordinator
Muskingum Valley Health Centers
03.2015 - 01.2021
- Scheduled and tracked referral appointments.
- Proficient in applying ICD-10, CPT, and NPI code standards.
- Streamlined appointment transport planning to ensure timely attendance.
- Supported various administrative tasks including managing petty cash and attending inter-departmental meetings.
Office Manager
KnowControl
06.2013 - 03.2015
- Established new base of operations in Texas.
- Oversaw multi-departmental responsibilities ensuring efficiency in handling production and distribution activities.
- Enhanced customer retention and satisfaction levels.
- Supported Sales Team by addressing inquiries and resolving concerns.
- Handled scheduling and management of service call requests.
- Collaborate with relevant parties to streamline installation timelines.
- Managed payroll, accounts payable and receivable using QuickBooks.
- Relocated company headquarters to Texas.
Office Manager/Title Agent
Security First Title
05.2007 - 05.2013
- Oversaw title work, abstracting, courthouse duties, and mortgages.
- Execute a range of clerical duties.
Motor Clothes Manager/Purchasing Agent
Finks Harley Davidson
06.2006 - 08.2007
- Purchasing, Title Clerk, accounts receivable, cash register, stocking and securing show room floor
Education
High School - General studies, Band, Pep Band, Student Counsel, Student Counselor, Civil War Club, Office assistant, 4-H and Voluntary Candy Striper at Genesis Hospital and Nursing Home
Maysville High School
Zanesville, OH01.1995
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Complaint resolution
- Task prioritization
- Staff education and training
- Conflict resolution
- Data entry
- Quality assurance
Timeline
Quality Assurance Training & Denials Management
Genesis Healthcare Systems
01.2021 - Current
Referrals Care Coordinator
Muskingum Valley Health Centers
03.2015 - 01.2021
Office Manager
KnowControl
06.2013 - 03.2015
Office Manager/Title Agent
Security First Title
05.2007 - 05.2013
Motor Clothes Manager/Purchasing Agent
Finks Harley Davidson
06.2006 - 08.2007
High School - General studies, Band, Pep Band, Student Counsel, Student Counselor, Civil War Club, Office assistant, 4-H and Voluntary Candy Striper at Genesis Hospital and Nursing Home
Maysville High School
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