Heilys Cabrera Fernandez
Hialeah
Summary
Dynamic professional with a friendly demeanor and strong customer service skills, honed at The Medical City Diagnostic Center. Proven ability to thrive in fast-paced environments, effectively coordinating appointments and managing high-volume inquiries. Recognized for problem-solving capabilities and adaptability, ensuring outstanding experiences for clients and colleagues alike.
Overview
4
4
years of professional experience
Work History
Paking
Tiendamia
03.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Front Desk Receptionist and Referral Coordinator
The Medical City Diagnostic Center
06.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Seller
Mc Donald
06.2021 - 06.2022
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
Education
High School Diploma -
Dade Prep Academy
Cutler Bay, FL05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Paking
Tiendamia
03.2025 - Current
Front Desk Receptionist and Referral Coordinator
The Medical City Diagnostic Center
06.2022 - 08.2023
Seller
Mc Donald
06.2021 - 06.2022
High School Diploma -
Dade Prep Academy
Similar Profiles
Alain RodriguezAlain Rodriguez
Warehouse Worker at TiendamiaWarehouse Worker at Tiendamia
PABLO GONZALEZPABLO GONZALEZ
Warehouse Team Leader at TiendaMIA Xipron INCWarehouse Team Leader at TiendaMIA Xipron INC
Edilia Josefa Jimenez SanchezEdilia Josefa Jimenez Sanchez
Manager at BELusaManager at BELusa