Jenny Forrester
Compton,CA
Summary
Dynamic and results-driven professional with experience at Sempracore as a Telemarketing Sales Representative. Proven ability in effective communication and conflict resolution, consistently achieving sales goals. Skilled in data entry and outbound calls, demonstrating strong time management and stress tolerance to enhance customer satisfaction and drive revenue growth.
Overview
12
12
years of professional experience
Work History
Behavioral Health Technician
Socal Beach recovery
Huntington Beach, California
06.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Monitored patient behavior and reported changes to clinical staff.
- Documented patient progress and maintained accurate records consistently.
- Implemented safety protocols to ensure a secure environment for patients.
- Documented behavioral incidents to keep accurate records.
- Provided emotional support to clients and patients dealing with difficult situations.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Completed daily client rounds and tracked client movements.
- Maintained client and employee areas in good working order and with adequate supplies.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Responded promptly to any emergency situations that may arise within the facility.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Administered medications as prescribed by physician or psychiatrist.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
Telemarketing Sales Representative
Sempracore
Fullerton, CA
08.2023 - Current
Housekeeper
Comfort Inn & Suites
Southaven, MS
03.2019 - 03.2020
- Sanitized all areas of the hotel lobby and public restrooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cashier
McDonald's
Scott City, MO
02.2014 - 06.2015
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
Education
Overton High School
Memphis, TNSkills
- Time management
- Active listening
- Effective communication
- Data entry
- Conflict resolution
- Product and service sales
- Outbound calls
- Script adherence
- Goal oriented
- Stress tolerance
Timeline
Behavioral Health Technician
Socal Beach recovery
06.2025 - Current
Telemarketing Sales Representative
Sempracore
08.2023 - Current
Housekeeper
Comfort Inn & Suites
03.2019 - 03.2020
Cashier
McDonald's
02.2014 - 06.2015
Overton High School