Jennifer Fox
Hickory,NC
Summary
Proven track record in enhancing student engagement and safety at Newton-Conover City Schools, demonstrating exceptional oral communication and collaborative teamwork. Leveraged computer skills to streamline administrative processes, contributing to a positive learning environment. Achieved significant improvements in student support and instructional efficiency without exceeding a 55-word limit.
Detail-oriented Accounting Assistant offers 20 years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability.
Focused Accounting professional with 25 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with a number of various accounting software. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.
Highly motivated administrative professional with experience in streamlining office operations and improving efficiency. Strong focus on team collaboration and achieving results, flexible with changing needs. Adept in managing schedules, coordinating meetings, and handling correspondence. Known for reliability, strong organizational skills, and effective communication.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Operations Specialist
Newton-Conover City Schools
05.2020 - 09.2024
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Handled incoming and outgoing mail.
- Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Streamlined office processes by implementing efficient document management and filing systems.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Reduced expenses by negotiating favorable contracts with vendors and service providers.
- Optimized resource allocation by tracking inventory levels, ordering supplies, and managing budget constraints.
- Volunteered to help with special projects of varying degrees of complexity.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Streamlined office processes by implementing efficient filing systems and organizational strategies.
- Maximized sound operations and continually reviewed administrative functions for potential process improvements.
- Conducted research on industry trends to provide valuable insights for strategic planning purposes within the organization.
- Assisted in the preparation of reports and presentations, ensuring clear communication of important information to stakeholders.
Finance Analyst
Robert Half Staffing
02.2017 - 03.2020
- Compiled data, reports and year-end audit information.
- Compiled and coordinated financial data for analysis and reconciliation.
- Strengthened internal communication between finance department and other business units, fostering collaboration towards shared objectives.
- Improved financial operations with careful, in-depth analysis and proactive recommendations for improvement.
Paralegal
Grant Richman PLLC
11.2013 - 05.2015
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
OAIV
State of NC
12.2003 - 08.2013
- Self-motivated, with a strong sense of personal responsibility that allowed me to work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment with proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and training to new agents,
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed training handbooks, computer tutorials and reference materials.
- Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
- Supported the professional development of fellow trainers by providing constructive feedback and sharing insights on effective teaching methodologies.
- Documented participation and evaluated learning for each participant.
Education
Associate of Arts - Associate of Art Teacher Prep
Catawba Valley Community College
Hickory, NC 01.2023 - 05.2025
Associate of Applied Science - Business/Business Law/Accounting
Catawba Valley Community College
Hickory NC05.1990
Bachelor of Science - Communication
Lenoir-Rhyne College
Hickory, NC06.1984
Bachelor of Arts - Business - Organizational And Logistics Learning
Appalachian State University
Hickory, NC 10.2024 - Current
Skills
- Oral communication
- Student Engagement
- Physical Education
- Parent-Teacher Communication
- Instructional support
- Special Education
- Effective Communication
- Collaborative Teamwork
- Computer Skills
- Behavior Management
- Student safety
- School Administration
- Account Administration
- Budget administration skills
- Justice System Administration
- File system administration
- Scheduling appointments
- Office Management
- Records Management
- Document Control
- Report Preparation
- Meeting planning
- Database Administration
- Expense Reporting
- Travel Arrangements
- Budget monitoring
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Team Collaboration
- Decision-Making
- Office Administration
- Team Building and Leadership
- Flexible Schedule
- Employee Supervision
- Work Planning and Prioritization
- Personable and Approachable
- Operations Management
- Relationship Development
- Goal Setting
- Documentation And Reporting
- MS Office
- Executive Support
- Administrative Support
- Project Management
- Document Management
- Mail handling
- New Hire Onboarding
- Events Coordination
- Data Confidentiality
- Operations Oversight
- Performance Improvement
- Project Coordination
- Bookkeeping
- Resourceful and Analytical
- Technical Support
- Supplies Ordering
- Deadline Adherence
- Budget Management
- Information Management
- Timesheet Processing
- Cross-Functional Collaboration
- Business Administration
- Multi-Line Phone Systems
- Multiple Priorities Management
- Meeting facilitation
- Contract Processing
- Policy writing
- Resource optimization
- Record preparation
- Proposal evaluation
- Fast Learner
- Problem-Solving
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Clear Communication
- Invoice Processing
- Accounts Receivable
- General Ledger Management
- Financial Statements
- Bank Reconciliation
- Variance Analysis
- Cash Flow Management
- Credit analysis
- Tax Preparation
- Accounts Payable
- Recordkeeping skills
- Payroll Processing
- Financial Auditing
- Audit Support
- Payroll Administration
- Manufacturing Accounting
- Vendor Relationship Management
- Statement preparation
- Project Accounting
- Cost accounting
- Fixed Assets Management
- Accounting Software
- Nonprofit Accounting
- Forensic accounting
- Retail Accounting
- Environmental Accounting
- Sales tax reporting
- GL and journal entries
- Journal Entries
- Data Processing
- Bookkeeping Principles
- Payment Processing
- Finance
- Invoicing and Billing
- Accounts receivable management
- Month-end reports
- Invoicing and collections
- Microsoft Excel
- Purchase Order Management
- Data Entry
- Data inputting
- General Ledger Entries
- Reports Reconciliation
- Budget Preparation
- Expense Reports
Additional Information
Skill Sets include the following:
Accounting (Budgets, Purchasing, AP, AR, billing, general ledger)
Paralegal (Family Law, Criminal, Wills and Estates, Civil, Environmental, Trial Law, Medical Malpractice, Personal Injury, Negligence)
State Law Enforcement
C-well and Wastewater (Utility)
Excellent communication skills
Certification
- CPR. Defibrillator, First Aid - NCCS - American Red Cross
- CPI Certification - NCCS - NC DHHS
- DD Certification - NC DHHS
- Notary Public - NC
- Robotics Coding - (STEM) Birdbrain Technologies
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursPaid time offPaid sick leaveHealthcare benefitsPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Bachelor of Arts - Business - Organizational And Logistics Learning
Appalachian State University
10.2024 - Current
Associate of Arts - Associate of Art Teacher Prep
Catawba Valley Community College
01.2023 - 05.2025
Administrative Operations Specialist
Newton-Conover City Schools
05.2020 - 09.2024
Finance Analyst
Robert Half Staffing
02.2017 - 03.2020
Paralegal
Grant Richman PLLC
11.2013 - 05.2015
OAIV
State of NC
12.2003 - 08.2013
Associate of Applied Science - Business/Business Law/Accounting
Catawba Valley Community College
Bachelor of Science - Communication
Lenoir-Rhyne College
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