Jenny Garces
Dacono,CO
Summary
Focused professional with five years of success guiding students on academic and career decisions. Skilled at counseling students on methods for forging relationships and helping students navigate school life. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects.
Overview
12
12
years of professional experience
Work History
Career Navigator
Community College of Denver
10.2023 - Current
- Conducted comprehensive assessments to identify students' skills, interests, and values, formulating individualized career plans.
- Addressed barriers faced by underrepresented populations in accessing meaningful employment opportunities by developing culturally sensitive programming options.
- Scheduled pre-enrollment and career meetings with students to ensure their continued success in their careers.
- Recognized student accomplishments and celebrated them, fostering a positive environment conducive to long-term growth.
- Utilized technology platforms effectively for tracking client progress, maintaining up-to-date case notes, and generating insightful reports on program impact indicators.
- Developed career and education plans based on individual needs.
- I utilized CRM Recruit to manage cases.
Student Success Coach
Pueblo Community College
02.2019 - Current
- Answered student inquiries and resolved problems related to curriculum and course prerequisites by utilizing the PCC catalog, Banner, Degree Works, EAB Navigate Planner, and guided plans curated by academic programs on campus.
- Four years of experience leveraging Career Connections, Single Stop, and community partners such as Catholic Charities to provide a wrap-around advising approach for the Pueblo Community College students I serve.
- Conducted academic advisement and case management services for students on a reoccurring basis to maintain educational progression.
- Investigated complaints and worked with students, parents, and instructors on finding positive resolutions.
- Served as a liaison to the Arts & Sciences division by attending department and division meetings, and maintaining a positive working relationship with division leaders and instructors.
Child Support Legal Technician
Pueblo County
02.2016 - 01.2019
- Answered telephone and coordinated meetings and conferences.
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
Assistant Manager
Walmart
11.2012 - 12.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
- Created employee schedules to align coverage with forecasted demands.
Education
Master of Arts - Leadership | Student Affairs in Higher Education
University of Colorado At Colorado Springs
Colorado Springs, CO12.2018
Bachelor of Science - Business Management & Literature: Spanish
Colorado State University - Pueblo
Pueblo, CO05.2011
Associate of Science - Business Management
Pueblo Community College
Pueblo, CO05.2008
Skills
- Crisis Intervention
- Course Planning
- Current Student Guidance
- Strategic Decision-Making
- Excellent Written and Oral Communication
- Educational Support
- Academic Monitoring
- Institutional Policies
- Problem-solving skills
- Critical Thinking
- Motivating students
- Emotional Support
- Student Support
Timeline
Career Navigator
Community College of Denver
10.2023 - Current
Student Success Coach
Pueblo Community College
02.2019 - Current
Child Support Legal Technician
Pueblo County
02.2016 - 01.2019
Assistant Manager
Walmart
11.2012 - 12.2015
Master of Arts - Leadership | Student Affairs in Higher Education
University of Colorado At Colorado Springs
Bachelor of Science - Business Management & Literature: Spanish
Colorado State University - Pueblo
Associate of Science - Business Management
Pueblo Community College
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