Jenny Grant
Southaven,MS
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration with over 10 years of experience.
Overview
21
21
years of professional experience
Work History
Medical Practice Manager
Tenet Health
03.2012 - Current
- Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
- Supervised daily operations of 1 physician practice, overseeing 16 staff members across all departments.
- Complied with OSHA and HIPAA regulations.
- Ordered supplies needed and kept tabs on inventory levels.
- Communicated with patients with compassion while keeping medical information private.
- Created and implemented policies and procedures for effective practice management.
- Supervised day-to-day operations of facility, complying with strict corporate policies and guidelines.
- Consulted with clinicians to develop business strategy.
- Assisted with development of regulatory compliance systems.
- Created onboarding program for new staff members, training in customer service and billing procedures.
- Coordinated monthly health events, increasing patient participation to improve health and wellness.
CCMA
Lunceford Family Health
09.2003 - 03.2012
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Educated patients about medications, procedures and physician's instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Organized charts, documents and supplies to maintain team productivity.
Education
Trade School - Nursing
Concord Career College
06.2002
Skills
- Workflow Management
- Policy and Procedure Development
- HIPAA and OSHA Regulations
- Financial Reporting Coordination
- Financial Operations Oversight
- Decision Making
- Employee Performance Evaluations
- Budget Planning
- Budget Development
- Employee Supervision
- Time Management
- Operational Records Maintenance
- Risk Management
- Process Implementation
- Employee Work Scheduling
- Employee Recruitment and Hiring
- Employee Training Program
- Mentoring and Coaching
- Insurance Billing
- Strategic Business Planning
Timeline
Medical Practice Manager
Tenet Health
03.2012 - Current
CCMA
Lunceford Family Health
09.2003 - 03.2012
Trade School - Nursing
Concord Career College
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