Outgoing, positive and extremely hard-working with over 23 years of customer relations experience. Fantastic communicator with a proven eye for detail and goal-oriented mindset. Known for working quickly while ensuring both quality and satisfaction of service.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Keller Williams Tri-lakes
10.2021 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Communicated with clients to understand property needs and preferences.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Maintained connections with clients to encourage repeat business and referrals.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Negotiated, facilitated, and managed real estate transactions.
Presented purchase offers to sellers for consideration.
Marketing Manager
Dynamic Marketing Consultants, LLC
07.2018 - 08.2021
Recruited and hired capable team members to add value and diverse skills set to marketing department.
Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Uploaded lead campaigns for representatives to call each shift.
Monitored floor representative's calls to ensure customer quality assurance.
Used spreadsheets to organzine appointments set by phone representatives.
Confirmed/cancelled and rescheduled appointments set by phone representatives.
Owner
JK Services
06.2013 - 10.2017
Coordinated with leasing agents to prioritize urgent tasks and maintain high occupancy rates.
Maintained clear communication channels between management, maintenance teams, and tenants to ensure smooth operations.
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
Assisted in training new hires on company procedures and expectations, helping build a cohesive and efficient team.
Assisted with inventory management, tracking supplies usage, and reordering when necessary to prevent shortages.
Front Desk Agent /Night Auditor at Suites at Fall Creek / Hilton Grand VacationsFront Desk Agent /Night Auditor at Suites at Fall Creek / Hilton Grand Vacations