Administrative professional knowledgeable about escrow processes, title requirements and real estate closing procedures. Dedicated to honesty, integrity and quality service for buyers, lenders and brokers.
Overview
25
25
years of professional experience
Work History
Front Office Assistant
Allegiance Title & Escrow
02.2021 - Current
Act as first point of contact and set closings for Agents and their clients.
Processing and entry of Sales Contracts and Earnest money.
Organizing and maintaining physical and digital filing systems.
Handle ordering of Abstracts and surveys, following up to ensure completed in a timely manner.
Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Followed-up on status of releases, policies, and return of recorded documents.
Office Manager
CKA LLC.
04.2016 - 02.2021
Overseen the day-to-day processing of payroll
Maintained integrity of general ledger, including the chart of accounts.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Realtor-Inactive
Keller Williams Realty Advantage
06.2015 - 08.2019
Assisted clients in buying and selling of property. Wrote contracts to outline the sales and purchases of said property.
Coordinated various transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through communication, personalized service, and dedication to their needs.
Technician/Priority Service Analyst
Verizon Business
04.2000 - 05.2014
14 years of technical support experience
Maintained digital and analog transmission lines (VOIP, T3, T1, & DS0) through troubleshooting and fault isolation techniques
Worked with the local exchange carrier, field technicians, internal partners, CPE vendors, and end users to isolate and repair
Supported project management teams with technical advice, contributing to successful project completions and training of new employees.