Jenny Heckman

• Temporary position for a general contractor company.
• Synchronized calendars, Teams meeting, and booking travel.
• Familiar with Outlook, Excel, Word, and Powerpoint
• Drafted, streamline, and tailored proposal packages for major commercial properties for the Toledo area to as far as the Detroit area.
• Took photos of smaller jobs, created for additional gallery templates, and did editing using Adobe Photoshop.
• Currently learning to use a 3D camera for aerial photos to implement a better proposal and website.
• Prepared upcoming, current, and closing bids.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Organized and printed blue prints.

• Temporary Position-Manage a $350,000 budget, with reduction of costs totaling 15% over 4 months.
• Compiled financial Information; Reconcile reports and financial data. Processed journal entries-A/R & A/P, and correct records to ensure accuracy into Sage.
• Trained accounting assistants to take over my temporary position.
• Updated all files, passwords, create cheat sheet binder, and accessing vendors are up to date for better convenience for the assistants.
• Consolidated and boxed previous year files and created a new organized file system. Weekly Payroll in Paychex and input 401K manually.
• Generated monthly and quarterly financial statements for executive review.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database using Paychex.

• Created quarterly classes to teach employees about company culture to employees to lessen the turnover rate by 45%.
• Updated company handbook with current company standards and accuracy of employment law.
• Weekly payroll, Charlotte Payroll System and monitor of time tracker in Homebase software.
• Updated employee files; FMLA, child support, work’s Comp.
• Created and sent daily reports, weekly billing, and updated inventory count.
• Bookkeeping & accounting for Global Distribution and Crow Executive Air in QuickBooks: A/P, A/R, reconciliations, and creating invoices.
• Created PowerPoint presentation for sponsors and bankers to market out new ideas for expansion.
• Assisted with booking flights, hotels, transportation, and catering for the air charter business.
• The main dispatcher for all drivers for inspections and directions.
• Handled all recruitment, terminations, and write-ups/suspensions with professionalism and guidance by breaking down the issues at hand, and gave resource help if needed or if needed more training for the position.

Underground construction company using excavating and directional drill equipment.

• Assisted leadership with project management, providing detailed instructions and coordinating schedules for efficient operations.
• Communicated with team members and external contacts to resolve issues and ensure project progress.
• Maintained accurate records, tracked hours, and managed payroll and bookkeeping in QuickBooks: AP/AR and consolidating 4 accounts.
• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
• Handled conflicts with professionalism, with homeowners and incorrect flagging or scheduling issues from Ohio 811.
• Monitored progress against established goals, safety compliance, and resources as needed to keep projects on track.
• Ordered equipment parts and tools and assisted in fixing the equipment if needed.
• Created website and social media for the company as well as maintaining the upkeep's of the process.

Motel & Restaurant-motel was strictly for railroaders and the restaurant was for the public.

• Assisted in project management by giving specific detailed job instructions and map locations. Drove to sites for accurate duties, safety requirements, accidents of wrong flag placements by the city causing utility damage and issues of complaints of homeowners. Recruitment & terminations. Weekly reports of daily footage, job completions, and hours in Excel spreadsheet. Bookkeeping, payroll, hours tracked and mapping in QuickBooks. Ordered drilling and machinery parts. Created Website and social media sites including google mapping.

• Motel duties; Contract negotiations through the railroad, ordering, scheduling, housekeeping, maintenance issues, and check ins. Restaurant: truck ordering, covering for waitresses on days that are busy or call offs, checking inventory dates to push closely expired foods for specials in the week. Office: A/R, A/P only inputting into Excel, payroll using Workday, recruiting, contract breaking and high negotiations with vendors which saved the company $12,000 in the 1st week of employment. Advertising with social media, table topper specials, flyers for windows and doors, and menu changes in which I created.

• Managed confidential medical records, processed requests electronically, and maintained data accuracy in Epic EMR
• Provided administrative support, including communication with internal teams and external partners
• Assisted with patient care tasks, demonstrating adaptability and attention to detail in a fast-paced environment.
• Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Printed and photocopied documents to provide patients with copies of medical records.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.

• Provided executive-level administrative support, managing calendars, booking appointments, and arranging travel
• Coordinated communication between executives, staff, and external partners to ensure smooth operations
• Processed data in Excel, proofread and created legal contracts, and assisted with open-house events
• Supported new hire onboarding and recruitment for realtors, demonstrating strong organizational skills.
• Demonstrated proficiency in data entry, contract modification and billing.
• Managed property listings and ensured accurate data entry in MLS systems.
• Maintained efficient office operations by handling errands and administrative functions.
• Facilitated communication between clients, vendors, and real estate professionals to ensure seamless transactions.

• Assisted surgeries in the morning and administrative in the afternoon as well as take panoramic x-rays. On Wednesdays, the more major surgeries were done at Riverside Ohio Health.
• Provided administrative support, managed scheduling, and maintained confidential patient records.
• Communicated with pre surgery instruction and post op instructions.
• Assisted with ordering supplies, maintaining inventory, and ensuring compliance with sterilization protocols.
• Supported both clinical and administrative functions, demonstrating adaptability and attention to detail.
• Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
• Monitored patient vital signs, reporting changes to surgeon for further investigation.
• Managed patient scheduling for balancing complex calendars to ensure optimal use of time.
• Resolved Insurance denials and corrections efficiently, enhancing overall satisfaction of approvals.