Hi, I’m
Jenny Hensler
Summary
Seasoned and caring Obstetrics Registered Nurse with 20 years of focused OB nursing experience in hospitals and health clinics. Senior specialist and team lead established as go-to nurse for challenging cases. Recognized expert, mentor and trainer in OB field while diligently maintaining hands-on expertise. Versatile health care professional with broad knowledge of various nursing disciplines and special passion for obstetrics.
Overview
29
years of professional experience
Work History
Yoakum County Hospital
Chief Nursing Officer
06.2023 - Current
Job overview
- Managed budgets, ensuring cost-effective use of resources without compromising patient care quality or employee satisfaction.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Designed and implemented standards of care for nursing and patient care.
- Implemented innovative solutions to address staffing challenges, reducing nurse turnover rates.
- Fostered a culture of continuous improvement, encouraging open communication and teamwork among staff members.
- Ensured compliance with regulatory requirements through regular audits, policy updates, and ongoing education for staff members.
- Collaborated with interdisciplinary teams to ensure seamless coordination of patient care across all departments.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
- Evaluated clinical performance data to identify areas for improvement and develop targeted action plans.
- Streamlined nursing operations for increased efficiency and better resource allocation.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Successfully negotiated client contract renewals to create increased revenue.
Trustaff Travel Nurses
Labor and Delivery RN
03.2016 - Current
Job overview
- Reviewed and tracked progress of mothers in labor, interpreted fetal heart monitor and informed delivering physician of status
- Cared for pregnant women expecting imminent birth and for babies immediately after birth in hospitals and health clinics
- Assessed and documented physical condition of mothers and babies and assisted doctors in identifying and treating preeclampsia
- Explained and demonstrated after-birth care to parents of newborns, answered questions and addressed concerns
- Discharged mothers and babies after patiently guiding parents through at-home care and follow-up medical care
- Briefed next-shift nurses thoroughly on condition, status and needs of mother and newborn
- Assisted physicians in delivery of babies and supported and encouraged mothers during childbirth
- Coordinated overall patient care with specialists, physicians and other departments and supervised ancillary staff
- Monitored condition of newborns and directed postpartum care with special focus on premature babies and babies with abnormalities
- Consulted with physicians and other members of care team to identify and assist with complications
- Provided information, guidance and hands-on clinical care to support pregnant women
- Met with expectant mothers during prenatal visits to provide care for normal and problematic pregnancies
- Guided new mothers on recovery and infant care to promote and support maternal and family adaptation
- Leveraged equipment and administered medications, supporting labor, delivery and care of newborns
- Monitored fetal heartbeat and length and strength of contractions to guide labor
- Complied with OSHA standards for healthcare professionals to minimize or eliminate risk of infection
- Prepared and sanitized delivery rooms and instruments and prepared patients physically and emotionally for delivery
- Trained and mentored other staff members in obstetrics nursing and care
- Guided expectant mothers through stages of pregnancy via prenatal nursing care at health clinic in coordination with obstetrician
Cedar Park Regional Medical Center
Director of Women's Services
09.2015 - 10.2016
Job overview
- Oversaw hiring, training and management of more than 35 personnel across all areas of dining services
- Kept facility in compliance with applicable safety and sanitation requirements
- Delegated work to staff, setting priorities and goals
- Worked in close collaboration with team members to ensure customers received high-quality service
- Resolved problems or concerns to satisfaction of involved parties
- Coached staff on strategies to enhance performance and improve customer relations
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Oversight of unit budget, cutbacks & advocate for necessary capital budget items
- Weekly payroll
North Austin Medical Center
Manager of Women's Services
08.2013 - 08.2015
Job overview
- Managed full-cycle recruiting, including sourcing, interviewing, offering jobs and negotiating contracts
- Wrote job descriptions and posted to job boards
- Recruited and interviewed individuals for RN, surgical technicians & unit secretaries
- Payroll
- Budget maintenance
- Joint Commission & CMS compliance
- Supported hiring manager by reviewing applications and resumes and identifying reputable job candidates
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints
- Handled administrative procedures to meet objectives set by boards of directors or senior management
- Assessed and identified service delivery challenges and opportunities within local area
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges
Covenant Women's & Children's
Nurse Manager Postpartum & Antepartum
05.2012 - 07.2013
Job overview
- Managed the performance of 45-person nursing staff and, unit secretaries, CNAs to guide task completion, prioritization, and report quality
- Monitored staff performance and provided coaching and formal counseling to staff
- Maintained a comprehensive base of unit supplies to meet expected patient demands, needs & service excellence
- Trained other nurses on patient care and daily tasks, supporting growth and professional development
- Mentored and coached nursing staff, listening to concerns and providing counsel
- Provided strong leadership and guidance to nurses
- Established and maintained positive relationships with residents, physicians, hospital staff, patients, and families
- Collaborated with department managers to correct problems and improve services
- Evaluated the performance of staff nurses, contributing to professional
- Handled probationary and annual performance evaluations for nursing staff & ancillary staff
MedCentral
Manager of Women's Services
01.2011 - 04.2012
Job overview
- Managed full-cycle recruiting, including sourcing, interviewing, offering jobs and negotiating contracts
- Wrote job descriptions and posted to job boards
- Supported hiring manager by reviewing applications and resumes and identifying reputable job candidates
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints
- Directed activities of professional and technical staff members and volunteers
- Determined organizational policies regarding program eligibility, requirements and benefits
- Planned and administered budgets for programs, equipment and support services
- Recruited, interviewed and hired volunteers and staff
- Implemented and evaluated staff, volunteer or training programs
- Handled administrative procedures to meet objectives set by boards of directors or senior management
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals
- Prepared and maintained budgets, personnel records or training manuals
- Researched and analyzed community needs to determine program directions and goals
- Consulted with staff on resolution of complex service issues
- Provided hands-on and proactive leadership to community services staff
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources
UMC Hospital
RN, Labor & Delivery
01.1996 - 12.2011
Job overview
- Monitored and managed various treatment and care interventions
- Administered medications, tracked dosages and documented patient conditions
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments
- Advocated for patients by supporting and respecting basic rights, values and beliefs
- Trained and mentored new RNs on best practices, hospital policies and standards of care
- Conducted intake assessments with patients and relatives to gather case history
- Oversaw patient admission and discharge processes to coordinate related paperwork
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints
- Reviewed and tracked progress of mothers in labor, interpreted fetal heart monitor and informed delivering physician of status
- Cared for pregnant women expecting imminent birth and for babies immediately after birth in hospitals and health clinics
- Assessed and documented physical condition of mothers and babies and assisted doctors in identifying and treating preeclampsia
- Explained and demonstrated after-birth care to parents of newborns, answered questions and addressed concerns
- Assisted physicians in delivery of babies and supported and encouraged mothers during childbirth
- Discharged mothers and babies after patiently guiding parents through at-home care and follow-up medical care
- Briefed next-shift nurses thoroughly on condition, status and needs of mother and newborn
- Monitored condition of newborns and directed postpartum care with special focus on premature babies and babies with abnormalities
- Coordinated overall patient care with specialists, physicians and other departments and supervised ancillary staff
- Provided information, guidance and hands-on clinical care to support pregnant women
- Monitored fetal heartbeat and length and strength of contractions to guide labor
- Consulted with physicians and other members of care team to identify and assist with complications
- Guided new mothers on recovery and infant care to promote and support maternal and family adaptation
- Complied with OSHA standards for healthcare professionals to minimize or eliminate risk of infection
- Oversaw labor by coaching women, assisting with complications and administering medications during birth
- Prepared and sanitized delivery rooms and instruments and prepared patients physically and emotionally for delivery
- Trained and mentored other staff members in obstetrics nursing and care
- Guided expectant mothers through stages of pregnancy via prenatal nursing care at health clinic in coordination with obstetrician
- Provided patient and family health education focusing on self-management, prevention and wellness
- Monitored patients after surgery, answered questions and provided home care strategies
- Trained and mentored new hires to operate and maintain material handling equipment safely
Education
Lubbock Christian UniversityLubbock, TX
Master of Science from Health Administration
05.2010
Lubbock Christian UniversityLubbock, TX
Bachelor of Science from Nursing
05.2008
Covenant School of NursingLubbock, TX
Nursing
05.2002
South Plains CollegeLubbock, TX
Associate of Science from LVN
12.1995
Skills
- Clinical care
- Nursing staff management
- Patient care services coordination
- Patient Safety
- Clinical expertise
- HIPAA Requirements
- Patient condition assessments
- Quality Improvement
- Staff Management
- Nursing Staff Supervision
- Strategic Planning
- Recruiting and Hiring
- Continuous Improvement
- Personnel Management
- Regulatory Compliance
- Patient Care Oversight
Timeline
Chief Nursing Officer
Yoakum County Hospital
06.2023 - Current
Labor and Delivery RN
Trustaff Travel Nurses
03.2016 - Current
Director of Women's Services
Cedar Park Regional Medical Center
09.2015 - 10.2016
Manager of Women's Services
North Austin Medical Center
08.2013 - 08.2015
Nurse Manager Postpartum & Antepartum
Covenant Women's & Children's
05.2012 - 07.2013
Manager of Women's Services
MedCentral
01.2011 - 04.2012
RN, Labor & Delivery
UMC Hospital
01.1996 - 12.2011
Lubbock Christian University
Bachelor of Science from Nursing
Covenant School of Nursing
Nursing
South Plains College
Associate of Science from LVN
Lubbock Christian University
Master of Science from Health Administration
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