Jenny Hernandez
San Bernardino County Transitional Assistance Department
San Bernardino,CA
1
Language
15
years of professional experience
Dependable professional with a strong background in customer service, office administration, and team coordination. Skilled in communication, organization, and adapting quickly to changing priorities. Known for accurate data entry, schedule management, and st eady support in busy environments.
Work History
Wex Clerical
2 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
Office Assistant
7 Months- Managed phones, routed inquiries, and scheduled appointments with accurate calendar coordination
- Entered patient and administrative data into electronic records with strong attention to detail
- Prepared correspondence, memos, and forms using Microsoft Office applications
- Filed, organized, and retrieved confidential documents following records management procedures
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Cashier
1 Year 1 Month- Greeted customers and provided efficient checkout service during high-volume periods.
- Processed cash, credit, debit, and mobile payments accurately at point-of-sale registers.
- Completed returns, exchanges, and price adjustments following store policies.
- Promoted Kohl's Rewards and store credit applications during customer transactions.
Manager
3 Years 4 Months- Managed marketing campaigns across digital channels, ensuring alignment with brand guidelines and project deadlines.
- Analyzed campaign performance data to refine messaging, targeting, and channel mix.
- Coordinated content calendars, prioritizing deliverables and maintaining consistent campaign execution.
- Collaborated with designers and copywriters to produce cohesive promotional materials.
Customer Service Sales Representative
4 Years 4 Months- Resolved customer concerns regarding polling locations, absentee ballots, and registration status.
- Assisted voters with registration, eligibility questions, and election procedures in person and by phone.
- Processed voter records, applications, and address updates with accuracy and confidentiality.
- Verified required documentation and guided applicants through completed election forms.
Medical Assistant
2 Years 11 Months- Assisted physicians with examinations, procedures, and in-office treatment preparation.
- Recorded patient vitals, medical histories, and chief complaints for efficient clinical intake.
- Documented patient information accurately in electronic health records for continuity of care.
- Managed appointment scheduling, follow-up coordination, and patient flow to support daily operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
High School Diploma
Skills
Customer engagement
Problem-solving
Teamwork and collaboration
Data entry
Flexible and adaptable
Dependable and responsible
Friendly
positive attitude
Languages
Spanish
Full Professional
Timeline
Wex Clerical
San Bernardino County Transitional Assistance Department
08.2026 - CurrentRead More
Office Assistant
Arrowhead Regional Medical Center
01.2026 - 08.2026Read More
Cashier
Kohls Department Store
08.2024 - 09.2025Read More
Manager
Junior Marketing
01.2021 - 05.2024Read More
Customer Service Sales Representative
Voting Registar Office
05.2015 - 09.2019Read More
Medical Assistant
Chaparral Medical Group
02.2012 - 01.2015Read More
Chaffey High
High School Diploma
Read More