Jenny Herrero

• Proactively engage with customers, share cheese origins and pairing suggestions, and recommend products to create a personalized shopping experience.
• Support coordination of daily department operations by prioritizing tasks and ensuring production goals are met.
• Mentor and support new team members by reinforcing food safety, product knowledge, and department best practices.
• Contribute to sales growth by highlighting seasonal and specialty cheeses, executing promotional displays, and upselling products.
• Manage inventory and shrink by accurately tracking product movement and rotating for freshness.
• Maintain department standards by stocking deliveries, setting signage, and ensuring displays are visually appealing and customer-ready.
• Ensure compliance with food safety, human safety, and Wegmans' policies, including accurate log keeping and proper equipment use.

• Maintained food safety by monitoring cook/cool processes and temperature logs.
• Supported operations by stocking ingredients, labeling, and following job aids.
• Managed shrink and transfers in CAO; entered data in Upshop.
• Delivered excellent service with personalized product suggestions.

• Assisted customers with purchases, answered questions, and processed transactions with accuracy.
• Promoted rewards programs and maintained cleanliness at registers

• Supported project schedules, onboarding, and training for new team members.
• Streamlined workflows, reducing software costs by 10%.
• Provided technical support and improved team communication.

• Built and managed a consulting business generating $240K+ profit.
• Delivered customized tech solutions and training for long-term clients.

Producer and Video Editor roles (2003–2009). Developed strong communication, organization, and problem-solving skills in fast-paced, deadline-driven environments.