Jenny Hill
Colorado Springs,CO
Summary
Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike. Exceptional skills in patient resources, referrals and case management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Health Care Facilitator
UNITED STATES AIR FORCE ACADEMY, FAMILY HEALTH CLINIC
06.2022 - Current
- Managed a diverse caseload of of patients with various mental health conditions including depression, anxiety, PTSD and substance abuse disorders.
- Completed monthly check-ins to ensure compliance and efficacy of treatment plan to include medications, therapy services and SMART goals.
- Placed referrals as needed and coordinated care with community resources.
- Provided ongoing support for patients in need of mental health services/resources.
Charge Nurse/Relief House Supervisor
PEAK VIEW BEHAVIORAL HEALTH
07.2017 - 02.2023
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Psychiatric Clinical Nurse Instructor
PIKES PEAK COMMUNITY COLLEGE
02.2021 - 06.2022
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Assessed student knowledge levels and abilities with detailed assessments.
- Educated nursing students on successful methods for performing nursing assessments and behavioral health interventions.
Nursing Case Manager
PROFESSIONAL CASE MANAGEMENT
03.2021 - 05.2022
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Evaluated patient histories, complaints, and current symptoms.
- Educated patients and caregivers on healthcare protocols and processes.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Charge Nurse
CORRECTIONAL HEALTH PARTNERS
07.2017 - 02.2018
- Evaluated patient histories, complaints, and current symptoms.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Collaborated with other healthcare professionals to provide quality patient care.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Education
Bachelor of Science in Nursing -
DENVER COLLEGE OF NURSING
Denver, ColoradoNursing Prerequisites -
UTAH VALLEY UNIVERSITY
Orem, UtahHigh School Diploma - undefined
OLYMPIA HIGH SCHOOL
Olympia, WashingtonSkills
- Interdisciplinary Collaboration
- Medication Management
- Crisis Intervention/Suicide Prevention
- Discharge Planning
- Interpersonal and written communication
- Treatment Plans
- Mental/physical Health Assessments
- Patient intakes
- Motivational Interviewing
- Assessment reports and other documentation
- Prioritization and completion of nursing care
- Critical thinker and problem solver
- Proficiency in electronic health record systems
Certification
- CO STATE – DORA, Denver, Colorado, Registered Nurse (RN.1647628), 09/30/25
- AMERICAN HEART ASSOCIATION, Denver, Colorado, BLS Healthcare Provider, 08/26
- ASIST Certification (Applied Suicide Intervention Skills Training) 01/31/24
Student Nurse Clinical Experience
- LIFE CARE CENTER OF LITTLETON, Littleton, Colorado, Capstone Clinical, 150 Hours
- DENVER URBAN MATTERS, Denver, Colorado, Community Health, 90 Hours
- BOULDER MANOR, Boulder, Colorado, Leadership, 60 Hours
- CHEYENNE REGIONAL MEDICAL CENTER, Cheyenne, Wyoming, Obstetrics, 60 Hours
- AURORA, BOULDER, DENVER PUBLIC SCHOOL SYSTEMS, Aurora, Boulder, Denver, Colorado, Pediatrics, 60 Hours
- CENTURA HEALTH – PORTER ADVENTIST HOSPITAL, Denver, Colorado, Mental Health & Medical II, 210 Hours
- HEALTHONE - P/SL MEDICAL CENTER, Denver, CO, Medical Surgical I, 120 Hours
Previous Work History
- STATE FARM INSURANCE, Aurora, Colorado, Customer Service Representative/Sales, September 2014-April 2016
- ENGAGEX, Provo, Utah, Receptionist/Sales/Appointment Setter/Data Entry Specialist, June 2013-July 2014
- JETBLUE AIRWAYS, Salt Lake City, Utah, Customer Service Agent/New Hire Trainer, May 2008-January 2013
Achievements and Interests
- Planned, prepared and implemented patient-run hospital garden
- College Honor Roll student
- Equal Rights Coalition Founder/Member
- World Traveler
Professional References
- Dr. Chiaffarano, Licensed Psychologist, United States Air Force Academy, mchiaffarano@gmail.com, 908.752.5230
- Lt. Col Fleck, 10th Med Group Flight Commander, RN, United States Air Force Academy, evaleenfleck@gmail.com, 757.755.6527
- Captain Tyler Clay, Physician's Assistant, United States Air Force Academy, tyler.d.clay2.mil@health.mil, 815.341.6927
- Regina Darnall, RN, Director of Nursing, Peak View Behavioral Health, Gina.Darnall@peakviewbh.com, 719.216.3101
- Amber Billard, RN, BSN, House Supervisor, Peak View Behavioral Health, Amber.Billard@peakviewbh.com, 970.988.9322
- Vlastislav Marek, House Supervisor, Peak View Behavioral Health, vlastislavmarek@gmail.com, 719.351.5288
- Krista Moralles, House Supervisor, Peak View Behavioral Health, Krista.Moralles@peakviewbh.com, 719.337.5323
- Eileen Deitsch, Psychiatric Associate Professor, PPPC Nursing Faculty, Eileen.deitsch@ppcc.edu, 719.502.3472
- Kimberly Ewig, Nurse Administrator, Professional Case Management, Kimberly.ewig@procasemanagement.com, 888.886.2281 ext 263
Timeline
Behavioral Health Care Facilitator
UNITED STATES AIR FORCE ACADEMY, FAMILY HEALTH CLINIC
06.2022 - Current
Nursing Case Manager
PROFESSIONAL CASE MANAGEMENT
03.2021 - 05.2022
Psychiatric Clinical Nurse Instructor
PIKES PEAK COMMUNITY COLLEGE
02.2021 - 06.2022
Charge Nurse/Relief House Supervisor
PEAK VIEW BEHAVIORAL HEALTH
07.2017 - 02.2023
Charge Nurse
CORRECTIONAL HEALTH PARTNERS
07.2017 - 02.2018
Bachelor of Science in Nursing -
DENVER COLLEGE OF NURSING
Nursing Prerequisites -
UTAH VALLEY UNIVERSITY
High School Diploma - undefined
OLYMPIA HIGH SCHOOL
- CO STATE – DORA, Denver, Colorado, Registered Nurse (RN.1647628), 09/30/25
- AMERICAN HEART ASSOCIATION, Denver, Colorado, BLS Healthcare Provider, 08/26
- ASIST Certification (Applied Suicide Intervention Skills Training) 01/31/24
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