Jenny Howard
Newport,KY
Summary
I am looking for a career that utilizes my abilities, strengths, passion and experience. I also would like to build a relationship and foundation from which I could grow with an organization and assist anyway I can. I am a team player and I take tremendous pride in my work performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
County Clerk
Campbell County Clerk
01.2022 - 01.2024
- Developed strong relationships with community members by participating in local events and promoting government transparency.
- Provided exceptional customer service when assisting citizens with marriage licenses, property records, and other vital information requests.
- Maintained compliance with federal, state, and local regulations through diligent oversight of processes involving sensitive information handling or financial transactions.
- Reviewed legislation changes affecting County Clerk responsibilities periodically to ensure adherence to all relevant guidelines.
- Maintained open lines of communication with elected officials regarding county-related matters that directly impacted their constituents.
- Processed legal documentation accurately, adhering to strict deadlines and confidentiality requirements.
- Improved public relations by effectively addressing and resolving citizen inquiries and concerns.
- Managed and maintained official documents by implementing organized filing systems for efficient record retrieval.
- Ensured the proper execution of oaths and notarial services, upholding the integrity of legal documentation within the county.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Asst Mgr / Waitress
Bonbonerie
01.2016 - 01.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Office / Reception
Bellevue Animal Hospital
01.2018 - 01.2020
- Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
- Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
- Increased office productivity by maintaining inventory of essential supplies and placing orders when needed.
- Contributed to a welcoming office environment through consistent upkeep of reception area cleanliness and organization.
- Collaborated with team members on various projects, fostering a cohesive office atmosphere.
- Improved client relations with friendly and professional in-person greetings, ensuring a positive first impression of the company.
- Answered phone promptly and directed incoming calls to correct offices.
Cafeteria Manager
St Therese Parish
01.2016 - 01.2019
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Used [Software] to analyze daily financial statements, balance statements and reimbursable meals.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
Legal Assistant Deeds
Schneider, Fessler & Grimme
01.2012 - 01.2014
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Scheduled appointments, court appearances, and depositions for busy law firm.
Education
Bachelor of Arts - Organizational Leadership / Psychology
Northern Kentucky University
05.2010
Graduated - General Studies
Campbell County H.S.
Skills
- Document Preparation
- Legal Compliance
- Customer Service
- Problem-solving abilities
- Office Management
- Document Verification
- Document Review
Certification
- Public Notary
- Kentucky ONE Certification for Food Management
- Kentucky Health Dept Certification
- Virtus Certified
- Play Like a Champion Leadership Certified
Timeline
County Clerk
Campbell County Clerk
01.2022 - 01.2024
Office / Reception
Bellevue Animal Hospital
01.2018 - 01.2020
Cafeteria Manager
St Therese Parish
01.2016 - 01.2019
Asst Mgr / Waitress
Bonbonerie
01.2016 - 01.2021
Legal Assistant Deeds
Schneider, Fessler & Grimme
01.2012 - 01.2014
Bachelor of Arts - Organizational Leadership / Psychology
Northern Kentucky University
Graduated - General Studies
Campbell County H.S.