Jenny Irvin
Litchfield,MN
Summary
Dynamic Pharmacy Technician with proven expertise at Family Fare Pharmacy in medication dispensing and patient care. Skilled in workflow optimization and employee training, I enhance team performance while ensuring compliance with HIPAA regulations. Committed to building strong patient relationships, I deliver compassionate care and maintain high standards of accuracy in all operations.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Family Fare Pharmacy
05.2025 - Current
- Assisted in preparing and dispensing medications accurately to ensure patient safety.
- Maintained inventory levels, verifying stock amounts and ordering supplies as needed.
- Processed prescription orders efficiently using pharmacy management software.
- Trained new team members on pharmacy procedures and operational protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Supervisor
Eon Inc Homecare
08.2023 - 07.2024
- Coordinated cross-departmental communication to streamline project execution and resolve issues.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Creating meal plans for residents.
- Creating work flow cheat sheets for staff for daily operations.
- Assisting staff with working on the floor for direct care.
- Setting up medication boxes per RN supervision.
Medical Assistant
Meeker Memorial Hospital and Clinic
09.2024 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling, ensuring timely appointments and efficient workflows.
- Collected and documented patient medical histories and vital signs accurately.
- Administered medications and injections under supervision of medical staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant
CentraCare Health System
12.2014 - 10.2021
- Coordinated laboratory tests and maintained communication with patients regarding results.
- Educated patients on treatment plans, medications, and self-care strategies.
- Streamlined office operations by implementing electronic health record systems effectively.
- Trained new staff on clinical procedures and hospital protocols to enhance team performance.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Education
Generals/medical Assistant
Ridgewater College
Willmar, MN05.2014
High School Diploma - Generals
Litchfield High School
Litchfield, MN06.2002
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Patient confidentiality
- HIPAA
- Pharmacy and customer records management
- Medication storage procedures
- Relationship building
Certification
Certified Medical Assistant
Pharmacy Technician
Timeline
Pharmacy Technician
Family Fare Pharmacy
05.2025 - Current
Medical Assistant
Meeker Memorial Hospital and Clinic
09.2024 - Current
Supervisor
Eon Inc Homecare
08.2023 - 07.2024
Medical Assistant
CentraCare Health System
12.2014 - 10.2021
Generals/medical Assistant
Ridgewater College
High School Diploma - Generals
Litchfield High School