Jenny Khamvongsa

Individual living support specialist that provides aid and instruction to adult clients with developmental disabilities who want to and need assistance to live more independently.

• Assistance with meal planning
• Financial Management
• Emotional Support
• Encourage Community Participation
• Provide assistance with residential developmental goals.

Primary caregiver for patients suffering with some or all of the following:

• Traumatic brain injury
• Stroke
• Seizure
• Muscle Degenerative Disease
• Mental Illnesses
• Assisted clients with daily living activities and personal hygiene routines.
• Supported clients in mobility and transportation to appointments or activities.
• Communicated effectively with healthcare team about client needs and concerns.
• Prepared nutritious meals tailored to client dietary requirements.
• Provided companionship and emotional support to enhance client quality of life.

• Trained and mentored junior pharmacy technicians on best practices
• Experience assisting customers with insurance and payment questions/complaints both in person and over the phone.
• Receive and process insurance claims.
• Managed inventory; purchased/resupply medications and supplies.
• Managed Audits
• Interpret physician medication orders.
• EPS Proficiency in the following; Data Entry
• Managed and recorded proper information on medication labels.
• Mixed pharmaceutical preparations according to written prescriptions.
• Received written prescription or refill requests, verifying information for completeness and accuracy.
• Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Processed prescription orders accurately and efficiently for customer fulfillment.
• Prepared compound medications under the supervision of a licensed pharmacist.
• Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
• Trained new staff on pharmacy procedures and customer service standards.
• Participated in continuing education and training to stay current with pharmacy practices and technology.