Dynamic and reliable professional with a strong background at Central City Concern. Skilled in utilizing technology for task management, while fostering teamwork and mentoring peers to achieve common goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clean and Safe Bike Rider
Central City Concern West Portland One Stop
08.2024 - Current
Improved customer satisfaction by providing timely and efficient services.
Utilized GPS technology to optimize routes leading to reduced travel time, and speeder services.
Use of technology to record log of completed task per our location and collaborate closely with dispatcher.
Developed strong communication abilities with customers, fostering positive relationships and repeat business.
Implemented strategies for self-motivation and time management to maintain consistently high performance levels throughout each workday.
Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
Remove trash, drugs, paraphernalia, needles, and bio hazards.
Clean Start Trainee
Central City Concern West Portland One Stop
04.2024 - 08.2024
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Supported departmental tasks to increase understanding of industry processes.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Use of technology to record logs of completed tasks per our location.
Filled out paperwork according to identified requirements.
Remove trash, drugs, paraphernalia, needles, and bio hazards from route specifically assigned.
Helped guide and support fellow co-workers with questions they may have regarding tasks at hand.
Home Care Provider
DHS - Aging And People With Disabilities
02.2019 - 12.2023
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Managed client medications.
Completed statewide caregiver trainings.
Mandatory reporter.
Education
Dental Assistant
Concorde Career College
Portland, OR
06.2002
High School Diploma -
Clackamas High
Clackamas, OR
06-1996
Skills
Attentive and personalize customer service
Performance improvement
Mentoring others
De-escalation techniques
Time management conscious
Collaborative problem solver
Great communicator
Consistent and reliable employee
Certification
CRM- Certified Recovery Mentor
Timeline
Clean and Safe Bike Rider
Central City Concern West Portland One Stop
08.2024 - Current
Clean Start Trainee
Central City Concern West Portland One Stop
04.2024 - 08.2024
Home Care Provider
DHS - Aging And People With Disabilities
02.2019 - 12.2023
Dental Assistant
Concorde Career College
High School Diploma -
Clackamas High
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