Summary
Overview
Work History
Education
Skills
Timeline
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Jenny Kolpack

Antigo,WI

Summary

At Aspirus Ink, I excelled as a Billing & Denials Specialist, enhancing customer satisfaction through expert problem-solving and innovative software adoption. My knack for data analysis and team building, coupled with a relentless focus on quality assurance and efficiency, significantly contributed to project successes and streamlined operations. Hardworking and passionate job seeker with strong organizational skills eager to secure an Administrative Assistant position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Billing & Denials Specialist

Aspirus Ink
05.2014 - 08.2024
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Followed all company policies and procedures to deliver quality work.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Collected, arranged, and input information into database system.

Education

Associate Degree in Healthcare Business - Financial Services

North Central College
Antigo, WI And Wausau WI

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Self Motivation
  • Problem-Solving
  • Attention to Detail
  • Organizational Skills
  • Team building
  • Data Analysis

Timeline

Billing & Denials Specialist

Aspirus Ink
05.2014 - 08.2024

Associate Degree in Healthcare Business - Financial Services

North Central College

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Jenny Kolpack