Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Kopinski

Charlotte,NC

Summary

Seasoned professional with over 7 years of comprehensive experience in the healthcare industry, specializing in biologics manufacturing, quality control, and medical records evaluation. Proven expertise in healthcare data analysis and quality improvement, coupled with a strong commitment to adhering to clinical guidelines and protocols. Recognized for reliability and analytical skills while actively contributing to a positive team culture that drives organizational success. Dedicated to leveraging knowledge and experience to enhance patient care and operational efficiency.

Overview

9
9
years of professional experience

Work History

Support Site Associate (Medical Record Review)

Birth Tissue Recovery
Charlotte, NC
07.2025 - 02.2026
  • Conducted detailed audits of birth tissue donor medical charts for alignment with client and regulatory requirements, including Medicare and HIPAA compliance.
  • Evaluated the medical necessity and appropriateness of treatments and procedures documented in patient records.
  • Identified discrepancies in documentation, leading to improved accuracy in patient records.
  • Streamlined workflow processes, resulting in improved tissue recovery times and operational efficiency.
  • Collaborated with healthcare professionals to ensure up to date donor charts.
  • Streamlined medical supply inventory management, reducing waste and ensuring optimal stock levels of required materials were maintained.

Retail Merchandiser - Part Time

Neptune Retail Solutions
Charlotte, NC
11.2024 - 02.2025
  • Executed retail promotional campaigns and seasonal displays at retail locations such as grocery, convenience, and drug stores.
  • Executed regular audits of merchandising displays to ensure compliance with company standards.
  • Coordinated and optimized monthly route for 25+ businesses, focusing on operational efficiency and client satisfaction.

Biologics Coordinator

OneBlood
Jacksonville, FL Charlotte NC
08.2019 - 02.2025
  • Managed logistics for daily blood product deliveries and pickups to uphold critical time and temperature standards.
  • Conducted thorough accessioning of blood units and samples from daily blood drives, verifying specimen suitability for laboratory testing.
  • Oversaw maintenance and quality control procedures for blood sample specimens and equipment, ensuring compliance with health regulations.
  • Executed production and management tasks for whole blood and blood components, ensuring adherence to OneBlood standard operating procedures.
  • Conducted thorough evaluations and labeling of whole blood units, plasma, platelets, and related products to ensure compliance and readiness for distribution.
  • Managed electronic records of blood inventory and donor information, facilitating compliance and data integrity.
  • Ensured appropriate handling of biohazardous materials according to OSHA guidelines, maintaining a safe working environment.
  • Established a productive working relationship with cross-functional departments such as nursing, laboratory services, and administration to ensure seamless coordination for blood product management.

Dispatch Coordinator

Dynamic Dental Solutions
Jacksonville, FL
04.2018 - 05.2019
  • Managed daily dispatch operations to guarantee timely delivery of dental products from lab to local practices.
  • Performed quality assurance checks on outgoing orders.
  • Enhanced client satisfaction by delivering consistent updates on shipment statuses and swiftly addressing concerns.
  • Enhanced dispatch efficiency by implementing new routing strategies, maps, reference guides, tracking documents and optimizing driver schedules.

Medical Billing Associate

Advanced Billing Associates
Jacksonville, FL
03.2017 - 03.2018
  • Verified patient demographics/billing information and posted payments and collections.
  • Increased accuracy in billing by employing quality control measures to reconcile services rendered and billed, consulting with providers to resolve discrepancies promptly.
  • Utilized billing software to track claim status and manage accounts receivable.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Assisted patients in understanding their financial responsibilities, explaining complex medical bills in an accessible manner.

Education

Associate of Science - Medical Billing and Coding

Virginia College At Jacksonville
Jacksonville, FL
05-2018

Skills

  • Time management
  • Attention to detail
  • Quality Control
  • HIPAA compliance
  • Medical terminology
  • Former CPC-A (ICD 10)
  • Microsoft Word, Excel
  • EMR / EHR
  • Clinical documentation
  • Medical record auditing
  • Strong work ethic
  • Myers-Briggs rating: INFJ

Timeline

Support Site Associate (Medical Record Review)

Birth Tissue Recovery
07.2025 - 02.2026

Retail Merchandiser - Part Time

Neptune Retail Solutions
11.2024 - 02.2025

Biologics Coordinator

OneBlood
08.2019 - 02.2025

Dispatch Coordinator

Dynamic Dental Solutions
04.2018 - 05.2019

Medical Billing Associate

Advanced Billing Associates
03.2017 - 03.2018

Associate of Science - Medical Billing and Coding

Virginia College At Jacksonville
Jenny Kopinski