Seasoned professional with over 7 years of comprehensive experience in the healthcare industry, specializing in biologics manufacturing, quality control, and medical records evaluation. Proven expertise in healthcare data analysis and quality improvement, coupled with a strong commitment to adhering to clinical guidelines and protocols. Recognized for reliability and analytical skills while actively contributing to a positive team culture that drives organizational success. Dedicated to leveraging knowledge and experience to enhance patient care and operational efficiency.
Overview
9
9
years of professional experience
Work History
Support Site Associate (Medical Record Review)
Birth Tissue Recovery
Charlotte, NC
07.2025 - 02.2026
Conducted detailed audits of birth tissue donor medical charts for alignment with client and regulatory requirements, including Medicare and HIPAA compliance.
Evaluated the medical necessity and appropriateness of treatments and procedures documented in patient records.
Identified discrepancies in documentation, leading to improved accuracy in patient records.
Streamlined workflow processes, resulting in improved tissue recovery times and operational efficiency.
Collaborated with healthcare professionals to ensure up to date donor charts.
Streamlined medical supply inventory management, reducing waste and ensuring optimal stock levels of required materials were maintained.
Retail Merchandiser - Part Time
Neptune Retail Solutions
Charlotte, NC
11.2024 - 02.2025
Executed retail promotional campaigns and seasonal displays at retail locations such as grocery, convenience, and drug stores.
Executed regular audits of merchandising displays to ensure compliance with company standards.
Coordinated and optimized monthly route for 25+ businesses, focusing on operational efficiency and client satisfaction.
Biologics Coordinator
OneBlood
Jacksonville, FL Charlotte NC
08.2019 - 02.2025
Managed logistics for daily blood product deliveries and pickups to uphold critical time and temperature standards.
Conducted thorough accessioning of blood units and samples from daily blood drives, verifying specimen suitability for laboratory testing.
Oversaw maintenance and quality control procedures for blood sample specimens and equipment, ensuring compliance with health regulations.
Executed production and management tasks for whole blood and blood components, ensuring adherence to OneBlood standard operating procedures.
Conducted thorough evaluations and labeling of whole blood units, plasma, platelets, and related products to ensure compliance and readiness for distribution.
Managed electronic records of blood inventory and donor information, facilitating compliance and data integrity.
Ensured appropriate handling of biohazardous materials according to OSHA guidelines, maintaining a safe working environment.
Established a productive working relationship with cross-functional departments such as nursing, laboratory services, and administration to ensure seamless coordination for blood product management.
Dispatch Coordinator
Dynamic Dental Solutions
Jacksonville, FL
04.2018 - 05.2019
Managed daily dispatch operations to guarantee timely delivery of dental products from lab to local practices.
Performed quality assurance checks on outgoing orders.
Enhanced client satisfaction by delivering consistent updates on shipment statuses and swiftly addressing concerns.
Enhanced dispatch efficiency by implementing new routing strategies, maps, reference guides, tracking documents and optimizing driver schedules.
Medical Billing Associate
Advanced Billing Associates
Jacksonville, FL
03.2017 - 03.2018
Verified patient demographics/billing information and posted payments and collections.
Increased accuracy in billing by employing quality control measures to reconcile services rendered and billed, consulting with providers to resolve discrepancies promptly.
Utilized billing software to track claim status and manage accounts receivable.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Assisted patients in understanding their financial responsibilities, explaining complex medical bills in an accessible manner.
<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation
Medical Images Annotations Executive and Medical record review Analyst at PreludeSys Pvt LtdMedical Images Annotations Executive and Medical record review Analyst at PreludeSys Pvt Ltd