Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Kouanphet

Mcdonough,GA

Summary

Hardworking and reliable, focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Overview

4
4
years of professional experience

Work History

Dental Assistant/Front Desk

Fairview Dental
06.2022 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.

Front Desk/Dental Assistant

Great Expressions Dental Center
08.2020 - 06.2022


  • Performed front desk duties, including cash management, accepting vouchers, and recording credit card transactions
  • Assisted patients with dental needs, providing excellent internal and external customer service via telephone or face-to-face contact
  • Answered phone calls throughout the day to provide information, set appointments and take messages
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

Education

Cybersecurity -

Atlanta Technical College
Atlanta, GA

Dental Assistant -

Dental Careers Institute
Kennesaw, GA
03.2019

High School -

Lovejoy High School
05.2017

Skills

  • HIPPA Regulations
  • Organization
  • Creative thinking
  • Patient services
  • Patient scheduling
  • Professionalism and Etiquette
  • Dental office administration
  • Customer Service

Timeline

Dental Assistant/Front Desk

Fairview Dental
06.2022 - Current

Front Desk/Dental Assistant

Great Expressions Dental Center
08.2020 - 06.2022

High School -

Lovejoy High School

Cybersecurity -

Atlanta Technical College

Dental Assistant -

Dental Careers Institute

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Jenny Kouanphet