Jenny Kouanphet
Mcdonough,GA
Summary
Hardworking and reliable, focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
4
4
years of professional experience
Work History
Dental Assistant/Front Desk
Fairview Dental
06.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
Front Desk/Dental Assistant
Great Expressions Dental Center
08.2020 - 06.2022
- Performed front desk duties, including cash management, accepting vouchers, and recording credit card transactions
- Assisted patients with dental needs, providing excellent internal and external customer service via telephone or face-to-face contact
- Answered phone calls throughout the day to provide information, set appointments and take messages
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
Cybersecurity -
Atlanta Technical College
Atlanta, GADental Assistant -
Dental Careers Institute
Kennesaw, GA03.2019
High School -
Lovejoy High School
05.2017
Skills
- HIPPA Regulations
- Organization
- Creative thinking
- Patient services
- Patient scheduling
- Professionalism and Etiquette
- Dental office administration
- Customer Service
Timeline
Dental Assistant/Front Desk
Fairview Dental
06.2022 - Current
Front Desk/Dental Assistant
Great Expressions Dental Center
08.2020 - 06.2022
High School -
Lovejoy High School
Cybersecurity -
Atlanta Technical College
Dental Assistant -
Dental Careers Institute
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