Jenny Kuehl
Property Management
Surprise,AZ
Summary
Customer-oriented General Manager with 20 years of experience. Serviced-focused, dedicated to delivering positive customer experiences to promote loyalty and repeat business.
Overview
20
20
years of professional experience
Work History
General Manager - FTS
CubeSmart Self Storage
Surprise, AZ
04.2018 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Accomplished multiple tasks within established timeframes.
- Handled cash accurately and prepared deposits
- Trained new employees on proper protocols and customer service standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises..
- Answered customer telephone calls promptly to avoid on-hold wait times.
Property Manager
B & B Mini Storage LLC
Coon Rapids, MN
06.2002 - 12.2017
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Collected and maintained careful records of rental payments and payment dates.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Accomplished multiple tasks within established timeframes.
- Managed inventory control, cash control and store opening and closing procedures.
Education
High School Diploma -
Osseo Senior High School
Osseo, MN06.1990
Skills
- Administrative Management
- Management Team-Building
- Microsoft Windows
- Microsoft Outlook
- Records Organization and Management
- Intuit QuickBooks
- Customer Service
- Microsoft Office
- Adobe Systems Adobe Acrobat
- Microsoft Excel
- Yardi
Timeline
General Manager - FTS
CubeSmart Self Storage
04.2018 - Current
Property Manager
B & B Mini Storage LLC
06.2002 - 12.2017
High School Diploma -
Osseo Senior High School
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