Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Work Preference
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Jenny Leigh

Jenny Leigh

Norfolk,VA

Summary

Motivated, compassionate, and results-oriented human resources executive with over 25 years of experience across all aspects of HR. Extensive background in non-profit, healthcare, sales, and commercial real estate industries. Demonstrated ability to deliver HR services both in-house and to geographically distributed and multi-state remote workforces. Recognized for leading a cohesive team and providing guidance to executives and frontline employees, while implementing effective strategies to drive organizational objectives. Proven expertise in driving change and making a positive impact on culture, performance, and people.

Overview

26
26
years of professional experience
5
5

Certifications

Work History

Vice President, Chief Human Resources Officer

Longevity Health
02.2023 - Current
  • 500+ employees
  • Private equity backed Series C start-up healthcare/health plan organization
  • Onsite, hybrid and remote workforce
  • Senior-most HR Executive leading all HR specialties
  • HR lead for Unites States (currently 38 states) locations
  • Participate as lead HR representative on the senior executive team overseeing high impact, people focused initiatives to fuel company culture and drive alignment to organization’s vision and values
  • Oversee talent acquisition, workforce development, employee relations, benefits, compensation, training and development, engagement, DEI, and employment compliance
  • Mentor, develop, grow human resources team members
  • Automation of annual performance management process
  • Design and launch of HR Leadership Resources and HR Metrics tools
  • Protect the organization through compliance with all policies, regulations, and laws


Vice President, Chief Human Resources Officer

S.L. Nusbaum
03.2021 - Current
  • 1000+ employees
  • Private commercial real estate and property management organization
  • Onsite, hybrid and remote workforce
  • Full-time 2021-2023; Part-time 2023-present
  • Senior-most HR Executive leading all HR specialties
  • HR lead for East Coast multi-state locations
  • Mentor developing HR leader through mentorship and remote support
  • Protect the organization through compliance with all policies, regulations, and laws
  • Upgraded/expanded HRIS platform, automating process and finding efficiency and improved quality in HR service delivery
  • Led company through safe and smooth return to work processes during COVID pandemic quarantine and isolation periods
  • Led company through pursuit and attainment of Virginia Values Veterans (V3) designation and related military-friendly embedded process
  • Automated historically manual human resources process and service delivery (applicant tracking system, onboarding, pre-hire screening) to streamline efficiencies and ensure compliance
  • Redesigned historically local-based and varied approach recruitment embedded in operations to a centralized consistent recruitment strategy under HR


Chief Human Resources Officer

Colliers International
03.2018 - 03.2021
  • 400+ employee oversight – within full company of 15,000+ employees
  • Private commercial real estate and property management organization
  • Onsite, hybrid and fully remote workforce
  • Senior-most HR Executive for VA and NC offices
  • Rebuilt regional multi-state HR team, service delivery structure and lead them through acquisition/integration (CBRE to Colliers Jan 2019) with role then phased out once fully integrated
  • Participated as lead HR representative on the senior executive team overseeing high impact, people focused initiatives to fuel company culture and drive alignment to organization’s vision and values
  • Implemented innovative techniques to recruit and retain future teammates and leaders
  • Deployed systems and processes that created positive employee experience
  • Protected the organization through compliance with all policies, regulations, and laws
  • Implemented best practice training strategies for teammates and next generation of leaders
  • Created a fair and transparent performance management system feeding an integrated total rewards system
  • Developed, deployed, and facilitated bi-annual strategic leadership summits
  • Guided executive leadership on cost containment and cost reduction activities related to workforce
  • Spearheaded current state organization assessment - set baseline for people, process, curriculum, technology, vendors, and current projects
  • Led leadership team through company acquisition (70% ownership) and resulting ongoing process integration efforts – assessment of culture, due diligence, people strategy, HR service delivery
  • Automated historically manual human resources process and service delivery (HR micro-site, handbook & policy, document control, performance management, position control, etc.) to streamline efficiencies
  • Redesigned all HR service delivery and process to suit 100% remote workforce initially and 50% remote workforce thereafter due to global COVID-19 pandemic


System Director, Employee Relations Center of Expertise

Sentara Healthcare
12.1999 - 03.2018
  • 30,000+ employees
  • Non-profit healthcare organization
  • Onsite workforce
  • Built through reorganization and then launched/led organization-wide center of expertise for all employee relations functions and senior level escalations (2015-2018)
  • Promoted to lead system employee relations role post shared services implementation
  • Oversaw design, implementation and coordination of employee relations shared services strategy, processes, workflows, procedures, and organizational governance as part of a shared services reorganization
  • Designed and implemented Sentara’s Employee Relations Center of Expertise Team
  • Built employee relations capabilities and enabled management effectiveness through the execution of proactive employee relations initiatives
  • Developed new, and maintained existing, Employee Relations policies, procedures, and protocols; ensured expert consulting and policy/program design for HR Business Partners and HR Shared Services Team
  • Ensured organization complied with all division/system, federal and state operational regulatory requirements
  • Led system wide HR regulatory and compliance education, audits, mock and live surveying as well as any finding(s) action plan
  • Led RFP, vendor selection, engagement and launch of new HR initiatives with external vendor partnerships: employee engagement survey & HR predictive analytics
  • Co-led assessment, design, and implementation of PeopleSoft 9.2 upgrade
  • Implemented best practice intranet site for recognition
  • Led Sentara’s labor relations preventative strategy, leadership education and readiness response team


PRIOR SENTARA ROLES:

  • 2013-2015 - Director of HR, Sentara Leigh Hospital
  • 2009-2013 - Manager of HR, Sentara Leigh Hospital
  • 2004-2009 - HR Consultant/Generalist, Sentara Norfolk General Hospital
  • 2001-2004 - HR Specialist/Generalist, Sentara Virginia Beach General Hospital
  • 2000-2001 - Recruiter, Sentara Long Term Care
  • 1999-2000 - Interviewer/Recruiter Assistant


HR Employment Specialist

ICON Community Services
07.1998 - 11.1999
  • 50+ employees
  • Non-profit grant backed organization
  • Fully remote workforce

Education

MBA, Master of Business Administration -

Old Dominion University
Norfolk, VA
12.2003

BSW, Bachelor of Social Work -

James Madison University
Harrisonburg, VA
05.1998

Skills

  • Employee Relations
  • Culture & Engagement
  • Benefits Administration
  • Compensation
  • Strategic Planning
  • HRIS & Workflow Automation
  • Multi-State & Remote Workforces
  • Talent Acquisition
  • Compliance & Regulatory
  • Conflict Resolution
  • Policy, Procedure & Legal
  • Succession Planning
  • Performance Management
  • Diversity, Equity, & Inclusion

Certification

SHRM-SCP, Senior Certified Professional in Human Resources (SHRM)


SPHR, Senior Professional in Human Resources (HRCI)


CHHR, Certified in Healthcare Human Resources (AHA)


Veterans at Work Certification (SHRM)


MD-110 Federal EEO Investigator Certification (EEOC)

Affiliations

  • Member, SHRM, National Society for Human Resources & HRSHRM, Hampton Roads Society for Human Resources
  • Member, ASHHRA, American Society for Healthcare Human Resources & VaSHHRA, Virginia Society for Healthcare Human Resources
  • Member, Children’s Hospital of the Kings Daughters Circle Member & Annual Participant, Dragon Boat Annual Fundraiser

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Company CultureWork-life balanceHealthcare benefitsWork from home optionPaid time offStock Options / Equity / Profit Sharing401k match
Jenny Leigh