Jenny L. Wheeker
Dayton
Summary
Executive Assistant with extensive experience at Soin Medical Center, specializing in self-management and effective communication. Proficient in Microsoft Office Suite, successfully streamlining operations and enhancing collaboration to boost workflow efficiency. Recognized for maintaining confidentiality while providing executive leadership with impactful presentations and reports. Strong background in office management, staff training, supervision, and event planning, complemented by excellent research and organizational skills.
Overview
16
16
years of professional experience
Work History
Interim Presidential Executive Assistant
Soin Medical Center
Dayton
01.2022 - Current
- Delivered comprehensive EA coverage during interim periods to ensure uninterrupted executive operations.
- Managed calendar, prepared meetings, and reported expenses to maintain organizational standards.
- Facilitated confidential communications to uphold trust and confidentiality in executive affairs.
Executive Assistant
Soin Medical Center
Dayton
06.2021 - Current
- Manage executive calendars and scheduled appointments for senior leadership, including CNO and CMO.
- Prepared and edited correspondence, reports, and presentations for executive use.
- Facilitated interdepartmental and system communication to optimize operations and workflows.
- Supported onboarding by preparing training materials for new hires.
- Maintained confidential records related to executive operations and sensitive information.
- Coordinated all aspects of Nurses Week planning across campuses to ensure consistency.
- Organized quarterly Department Report Out meetings for the executive team.
- DAISY & Sunflower Coordinator
- Served as primary liaison between senior executives and frontline staff.
Administrative Assistant
Soin Medical Center
Dayton
12.2019 - 06.2021
- Oversaw operations for Directors of OR, ED, and Business Development with supporting teams.
- Managed individual calendars to optimize scheduling and efficiency.
- Prepared meeting materials, including agendas and presentations.
- Took minutes during meetings and tracked follow-up items.
- Conducted orientation for new providers, including tours and introductions.
- Served as primary contact for provider inquiries regarding specialty documentation.
- Assisted with ACHC inspections and other regulatory assessments.
- Functioned as front office assistant in Administration suite.
- Provided support to faculty members regarding office supplies, equipment troubleshooting, and other needs.
Medical Education Coordinator
Grandview Medical Center
Dayton
08.2016 - 12.2019
- Manages the daily activities of the Family Medicine residency program.
- Oversees the budget for the FM residency program.
- Manages all aspects of the onboarding process for resident physicians.
- Oversees the Resident Performance and Evaluation Committee for the FM residency program.
- Oversees the Clinical Competency Committee for the FM residency program.
- Oversees and assists with preparation of the FM program for accreditation, internal reviews and site visits.
- Manages all aspects of the FM residency program interview season and recruitment process.
- Tracks and assists program leadership with ensuring programs are in compliance in regards to duty hour rules and regulations.
- Responsible for the preparation of program letters of agreement for affiliated hospitals and physicians.
- Responsible for documentation of all records with the following organizations: ACOFP, AOA, and ACGME.
- Maintains resident files and program evaluation systems in accordance with requirements of the residency program.
- Oversees the coordination of the annual In-service exam.
- Acts as a liaison and resource for residents.
- Coordinates and records monthly lecture series for residency program.
- Actively assists with the planning and development of specialty courses and annual functions.
- Oversees verification requests for current and past program graduates.
- Manages and oversees moonlighting process and activities within the FM residency program.
- Oversees and assists all faculty with CME documentation and reporting process to the AOA.
- Coordinates the campus orientation process for all incoming residents.
- Manages the recruitment, onboarding and orientation of visiting FM and Emergency Medicine medical students.
Executive Assistant 1 to VP of Ancillary Services
Grandview Medical Center
Dayton
06.2015 - 08.2016
- Coordinate meeting notices and agendas for Executive Council.
- Maintains monthly Leader Greeter schedule for all Grandview and Southview management.
- Point person for Grandview & Southview campuses American Heart Association Heart Walk. Helps coordinate all paperwork and funds with the Team Captains, Kettering Health Network and the American Heart Association.
- Maintains electronic master calendar for the VP of Ancillary Services.
- Prepares reports for Vascular Lab meetings and monthly M & M meeting documents along with recording all minutes for M & M meetings.
- Liaison between VP Ancillary Services and Directors/Managers. Working with all parties to prepare monthly reports sent to President.
- Maintains monthly mileage and/or receipts for reimbursement for VP of Ancillary Services.
- Approves payroll for directors and managers under VP of Ancillary Services.
- Services and assist with calendar scheduling for the President.
- Assists the Assistant to the President with special projects, PowerPoint presentations, itineraries and preparation for board meetings and major events. Including but not limited to lunch coordination for offsite Executive Council meetings and in-house dinners.
- Assist with reconciling credit card statements and receipts for office of the President.
- Maintain 'Out of House' forms and input in Presidents calendar.
- Answers phone calls, takes messages or redirect calls appropriately.
- Maintain and order office, kitchen and equipment supplies; monitor equipment repairs and schedule service calls for equipment in administration.
- Many other daily tasks as assigned by management.
AIRmove Coordinator, Customer Service Rep, Technician, Integration Coordinator
Storopack
Cincinnati
09.2011 - 05.2015
- Handle all calls, issues, questions & technical service regarding the AIRmove bubble machine.
- Talk the customer through repairs and/or determine if a new machine/parts needs to be shipped.
- Maintain AIRmove warranty forms submitted through the AIRmove website.
- Handle all integration paperwork submitted by designers. Determine all details including machines needed, scheduling labor by using Outlook and shipping location.
- Daily tracking of 20,000 packaging machines across America through field service technicians. If a machines location doesn't match the system, inform all needed parties of paperwork process to remedy the issue.
- Daily data entry for Parts Department.
- Monthly sales, machine, & data reports for upper management.
- Prepping payroll for the Human Resource department.
- Many other duties as assigned in support of the Storopack Service Center.
Marketing Specialist
Jack of all Games
West Chester
08.2009 - 05.2011
- Supply customers with upcoming artwork for titles they have on order by sending in many forms including uploading to the customers' website/FTP site.
- Managing a team based in China to handle the majority of the artwork requests.
- Maintain relationships with multiple print and corrugate vendors allowing for competitive bidding when a display is needed for a customer.
- Working directly with the corrugate design team vendors in order to create a product the customer requires.
- Create bundling artwork for sales force to go to market using Photoshop.
- Oversee the JOAG point of purchase display cases for customers who choose not to put live product on the floor.
- Create PowerPoint presentations for the sales team based on individual needs.
- Creating personal relationships with video game vendors in order to get the latest information on upcoming games for our customers.
- Managing a creative team in Greenville, South Carolina to handle basic monthly projects.
- Working closely with the Project Managers in order to push their products.
- Many other administrative duties and any other projects given by management.
Education
High School -
Lakota West HS
West Chester, OhioVocational School - Accounting Level 1, Microsoft Office Classes (Excel, Word, PowerPoint)
Scarlet Oaks
Skills
- Professional self-management
- Excellent written and verbal communication skills
- Public relations expertise
- Multitasking abilities
- Technical proficiency
- Department specific software knowledge (SAP New Innovations, Epic, etc)
- Microsoft Office Suite expertise
- Office equipment operation
- Basic American Sign Language communication
References
Professional recommendation available upon request.
Office Skills
All Office Equipment (Copier, fax, printer, multifunction, etc.)
Accomplishments
Constellation Award - Fall 2023
Fun Committee Member
Fun Committee Member
Timeline
Interim Presidential Executive Assistant
Soin Medical Center
01.2022 - Current
Executive Assistant
Soin Medical Center
06.2021 - Current
Administrative Assistant
Soin Medical Center
12.2019 - 06.2021
Medical Education Coordinator
Grandview Medical Center
08.2016 - 12.2019
Executive Assistant 1 to VP of Ancillary Services
Grandview Medical Center
06.2015 - 08.2016
AIRmove Coordinator, Customer Service Rep, Technician, Integration Coordinator
Storopack
09.2011 - 05.2015
Marketing Specialist
Jack of all Games
08.2009 - 05.2011
High School -
Lakota West HS
Vocational School - Accounting Level 1, Microsoft Office Classes (Excel, Word, PowerPoint)
Scarlet Oaks