Jenny Maranon
Manville,NJ
Summary
Experienced Medical Professional looking to secure and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Administrative Secretary
Saint Peter's University Hospital
08.2020 - Current
- Coordinating departmental meetings, conferences and appointments while maintaining Department calendar.
- Maintaining physician's files, ensuring that all license, CDS/DEA certificates, malpractice insurance, and other credentialing information is up to date.
- Completes staff payroll biweekly and is responsible for payroll correction for staff
- Organized paperwork such as charts and reports for office and patient needs.
- Improved billing processes by diligently verifying insurance coverage
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
- Enhanced office productivity by handling high volume of callers per day.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Improved patient satisfaction with timely and accurate processing of prior authorizations for medications and procedures.
- Answered phone calls and messages for multiple physicians in medical facility, scheduling appointments, and handling patient inquiries.
- 'Managed approximately 30 incoming calls, emails and faxes per day from patients.
Clinical Assistant
Saint Peter's University Hospital
10.2016 - 08.2020
- Contributed to positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Verified patient insurance coverage and collected required co-payments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Conducted pre-appointment patient assessments to streamline consultation process for healthcare professionals.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring smooth workflow.
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Streamlined office procedures by organizing filing systems and updating electronic health records accurately.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Expedited prescription refills for patients under supervision of healthcare providers, reducing medication lapses.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Medical Assistant and Medical Biller
Davda Medical Group-
08.2015 - 05.2016
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Taught patients about medications, procedures, and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Maintained accurate records of customer payments.
- Established strong relationships with insurance representatives, facilitating prompt resolution of billing issues.
- Enhanced revenue collections for medical practice with diligent follow-ups on unpaid claims.
- Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Evaluated current coding practices and provided recommendations for improvements which led to increased efficiency.
- Audited and corrected billing and posting documents for accuracy.
- Conducted regular audits of billing records to ensure accuracy and completeness, enhancing overall financial performance for practice.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Medical-billing-professional
Source One Medical Management
05.2015 - 08.2015
- Identified and resolved patient billing and payment issues.
- Precisely evaluated and verified benefits and eligibility.
- Conducted regular audits of patient accounts for potential underpayments or overpayments due to incorrect coding or billing practices.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Supported implementation of electronic health record systems, simplifying coding process.
- Minimized errors by providing ongoing feedback to clinical staff regarding proper documentation practices.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Expedited claim resolution with insurance companies through clear communication and prompt follow-up actions.
- Researched and resolved medical record discrepancies.
- Verified, coded and added modifiers to diagnoses.
Education
Certification - Medical Billing And Coding
AIMS Education
Piscataway, NJ04.2015
Certification - Criminal Justice
Lincoln Technical Institute - Edison
Iselin, NJ04.2009
Skills
- Administrative support experience
- Computer Proficiency
- Problem-Solving
- Insurance Authorizations
- Provider Relations
- Interpersonal relationship building
- EHR Software
- Medical Report Preparation
- Healthcare Billing Knowledge
- Referral and Insurance Verification
- Administrative support experience
- Medical terminology expertise
- Payment Scheduling and Collection
- Office Management
- Diagnostic Coding
- Claims Processing
- Medical Billing Processing
- Documentation oversight
- HIPAA Compliance
- Claim submission
- Medical Procedures
Languages
Spanish
Native or Bilingual
Timeline
Medical Administrative Secretary
Saint Peter's University Hospital
08.2020 - Current
Clinical Assistant
Saint Peter's University Hospital
10.2016 - 08.2020
Medical Assistant and Medical Biller
Davda Medical Group-
08.2015 - 05.2016
Medical-billing-professional
Source One Medical Management
05.2015 - 08.2015
Certification - Medical Billing And Coding
AIMS Education
Certification - Criminal Justice
Lincoln Technical Institute - Edison