Jenny McDaniel

• Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
• Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Took ownership of customers issues to follow problems through to resolution.
• Provided excellent customer service by efficiently resolving issues and responding to inquiries.
• Contributed to company growth by retaining valuable clients through effective communication and problem-solving skills.
• Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.

• Assisted an average of 150+ customers every day with positive attitude and focus on customer satisfaction and retention.
• Managed high call volume with focus on exceptional professionalism and efficiency.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts through learned de-escalation techniques.

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• Developed strong rapport with clients by actively listening to their concerns and providing helpful solutions tailored to their needs.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Exceeded performance targets consistently through diligent work ethic and attention to detail during transaction processing.
• Adhered to strict confidentiality guidelines when handling sensitive customer information, ensuring privacy protection at all times.
• Promoted a positive work environment by offering assistance to fellow interns when needed, fostering teamwork within the bank branch.
• Contributed to branch sales goals by cross-selling bank products and services during customer interactions.
• Continuously honed skills in various banking software programs used for teller transactions, ensuring accuracy and efficiency at all times.
• Provided exceptional service to diverse clientele, fostering long-lasting relationships between customers and the bank.