Jenny Idaeho McKinley
Granite Falls,WA
Summary
Compassionate professional in healthcare, particularly skilled in providing exceptional home care support. Known for productivity and efficiency in task completion, ensuring comfort and well-being of clients. Specialized skills include patient mobility assistance, basic medical monitoring, and personalized care plan adherence. Excel in empathy, communication, and patience, using these soft skills to enhance client satisfaction and trust. Reliable Manager demonstrating high level of ownership and initiative.
Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HCA Certified
Catholic Community Services
Everett, WA
11.2023 - Current
- Helped client with medication self-administration.
- Developed strong relationships with clients based on trust and respect.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Followed care plan and directions to administer medications.
- Built strong and trusting rapport with clients and loved ones.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Improved patient outlook and daily living through compassionate care.
Community Manager
Michaels Organization
Granite Falls And Darrington, WA
01.2018 - 09.2023
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Developed and implemented strategies to increase community engagement.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Oversaw daily operations, maintenance, and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Provided monthly reports on community metrics and progress towards goals.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Community Manager
Quantum Real Estate Management
Granite Falls And Darrington, WA
10.2015 - 12.2017
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Storage Facilities Manager
Advanced Management Services
Everett, WA
01.2012 - 03.2015
- Maintained accurate records of tenant information such as payment history, contact details.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Participated in industry events such as trade shows and conferences in order to network with other professionals in the field.
- Created reports detailing financial performance, occupancy levels, customer feedback.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned work and monitored performance of project personnel.
Office Administrative Assistant
Visiting Nurse Services of the Northwest
Everett, WA
10.2003 - 12.2007
- Extensive Data Entry of RN care using applicable medical codes
- Coordinate client care with Hospitals, DSHS and Snohomish County Health
- Assist staff with productivity and process client care records
- Medical Records specialist for Maternal Infant Program, created and integrated color coded medical records system
- Supervised and trained intern staff for Program needs
- Highly multi task oriented position with deadlines and immediate care issues
- Scheduled RN home care
- Oversaw and process homecare hours for payroll
- Problem solved emergency situations
Education
Community Management
Everett Community College
Everett, WA11-2015
Skills
- Scheduled Home Care visits for geriatric patients, Maternal Infant RN home care visits, worked with RN staff and CNA staff coordinating client care
- Google Docs, USDA RD, and LIHTC initial and annual resident recertification's
- Resident Relations and Activities for the Community
- Dependable and responsible
- Organizational skills
- Data management
Certification
- HCA
- HIPPA training
- Everett Community College Management Certificate
- USDA Rural Development Certified
- Fair Housing Certified and STAR rural Development 515 trained
- Trained in LIHTC annually 2015-2023
Timeline
HCA Certified
Catholic Community Services
11.2023 - Current
Community Manager
Michaels Organization
01.2018 - 09.2023
Community Manager
Quantum Real Estate Management
10.2015 - 12.2017
Storage Facilities Manager
Advanced Management Services
01.2012 - 03.2015
Office Administrative Assistant
Visiting Nurse Services of the Northwest
10.2003 - 12.2007
Community Management
Everett Community College
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