Jenny Millares-Gonzalez
Cudahy,United States
Summary
Healthcare professional with proven background in clinic administration and patient management. Known for enhancing operational efficiency and fostering collaborative environment that ensures patient satisfaction and staff cooperation. Reliable team player with flexible approach to dynamic clinic needs, excelling in administrative tasks and patient interaction.
Overview
23
23
years of professional experience
Work History
CNA-Sub Acute
St Francis Hospital
03.2026 - Current
- Assisted nursing staff with daily patient care and activities of daily living.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained a clean and safe environment for patients through effective infection control practices.
- Documented patient information accurately in electronic health records systems.
CNA
Esni Staffing
12.2024 - 12.2025
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for patients.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare teams to develop individualized care plans based on patient needs.
Live-In Caregiver/Executive Personal Assistant
Dorothy Muggeridge
11.2022 - 12.2025
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
- Developed individualized care plans to enhance quality of life and meet specific client needs.
- Monitored health conditions, reporting changes to healthcare professionals for timely interventions.
- Coordinated medication management, ensuring adherence to prescribed schedules and dosages.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residence
- Transported clients to and from medical appointments with safety and efficiency.
- Handled incoming mail, bills and invoices and completed appropriate action
- Prepare schedules for other caregivers. Make sure patient had care 24 hours
Caregiver
Herminia Martinez-IHSS
09.2017 - 12.2024
- Mentored new caregivers on best practices for patient care, fostering a supportive work environment.
- Coordinated transportation arrangements for medical appointments and social activities, promoting client engagement.
- Evaluated client progress regularly, adjusting care strategies as necessary to meet evolving needs effectively.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Receptionist/Secretary
Select Staffing Agency
06.2010 - 03.2018
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized reception area, ensuring a welcoming environment for visitors and clients.
- Scheduled appointments and coordinated meetings, optimizing time management for staff and clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Caregiver
Ivan Torres-IHSS
11.2012 - 09.2017
- Provided compassionate care to clients, addressing personal needs and enhancing daily living activities.
- Assisted with medication management, ensuring compliance with prescribed health plans and routines.
- Developed individualized care plans in collaboration with healthcare professionals to optimize client well-being.
- Monitored client health status, documenting changes and communicating effectively with family members and providers.
- Implemented safety protocols, reducing accident risks and ensuring a safe living environment for clients.
Clinic Receptionist/General Secretary
Clinica Medica Familiar
11.2002 - 09.2010
- Managed patient scheduling and appointment confirmations, optimizing clinic workflow.
- Coordinated communication between patients and healthcare providers, enhancing service delivery.
- Implemented electronic health record updates, ensuring accurate patient information management.
- Trained new staff on office procedures and software systems, improving team efficiency.
- Greeted patients, scheduled appointments and maintained records and accounts.
- Organized patient files and medical records, resulting in easier access for clinic staff when needed.
Education
Huntington Park High School
Huntington Park, CA06-2000
No Degree - Business Office Administration
United Education Institute
Huntington Park, CA11-2002
High School Diploma -
Huntington Park High School
Huntington Park, CA06-2000
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Organization skills
- Telephone skills
- Data entry
- Record preparation
- Microsoft office
- Medical receptionist experience
- Medical Terminology
Languages
Spanish
Native or Bilingual
Timeline
CNA-Sub Acute
St Francis Hospital
03.2026 - Current
CNA
Esni Staffing
12.2024 - 12.2025
Live-In Caregiver/Executive Personal Assistant
Dorothy Muggeridge
11.2022 - 12.2025
Caregiver
Herminia Martinez-IHSS
09.2017 - 12.2024
Caregiver
Ivan Torres-IHSS
11.2012 - 09.2017
Receptionist/Secretary
Select Staffing Agency
06.2010 - 03.2018
Clinic Receptionist/General Secretary
Clinica Medica Familiar
11.2002 - 09.2010
Huntington Park High School
No Degree - Business Office Administration
United Education Institute
High School Diploma -
Huntington Park High School