Jenny Morales-Jimenez
Las Vegas,NV
Summary
Results-driven team member with experience in fast-paced environments. Known for strong decision-making and attention to detail, contributing innovative solutions that enhance team performance. Committed to fulfilling orders efficiently and improving customer experiences.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
A-Mark Precious Metals
Warehouse Group
Las Vegas, NV
10.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated order picking equipment to retrieve items efficiently from warehouse shelves.
- Maintained accurate inventory records using warehouse management software systems.
- Inspected products for quality assurance before packaging and shipping.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Utilized scanning equipment for picking, packing and shipping orders.
- Confirmed items picked for orders by keying codes into system.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
Amazon Associate
Amazon
Las Vegas
08.2022 - 07.2024
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures and customer services.
- Supported management team to facilitate task completion and meet performance goals.
- Resolved conveyor system issues by clearing jams and blockages.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Picked products using RF scanner to fill orders.
- Examined and inspected containers, materials and products to meet packing specifications.
- Collaborated with team members to implement process improvements and enhance productivity.
Game Operator
Circus Circus Hotel & Resort
Las Vegas, Nevada
05.2021 - 08.2022
- Recommended games to guests based on age and skill level to boost revenue opportunities.
- Reported equipment failures and games no longer in service to [Job title].
- Collected money for games and provided customers with tokens, tickets and correct change.
- Distributed prizes to customers and encouraged repeat playing to increase game sales.
- Interacted with guests to encourage play and explained rules of each game.
- Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
Education
High School Diploma -
Eldorado High School
Las Vegas, NVSkills
- Preparing reports
- Cash Handling
- Program Support
- Data Entry
- Customer Engagement
- Decision-Making
- Courteous and Professional
Timeline
A-Mark Precious Metals
Warehouse Group
10.2024 - Current
Amazon Associate
Amazon
08.2022 - 07.2024
Game Operator
Circus Circus Hotel & Resort
05.2021 - 08.2022
High School Diploma -
Eldorado High School