JENNY MORENO
Sterling,VA
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver. Skilled professional knowledgeable about beauty trends, techniques and products. Possesses top strengths in customer relations and promotional support. Desires to leverage experience and training to support customer needs and enhance business success in service-based retail environment.
Overview
12
12
years of professional experience
Work History
Prep Cook
Gate Gourmet
Sterling, VA
08.2023 - 09.2024
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
Cosmetic Counter Manager
Benefit Cosmetics
BOGOTA COLOMBIA, DC
07.2016 - 11.2019
- Developed and maintained relationships with customers to ensure repeat business.
- Organized promotional events to increase sales volume.
- Trained and supervised counter personnel in customer service techniques.
- Monitored stock levels to ensure sufficient supply of products.
- Maintained inventory records and placed orders for new merchandise as needed.
- Provided demonstrations of cosmetic products to potential buyers.
- Resolved customer complaints in a professional manner.
- Conducted daily meetings with staff members to review goals and objectives.
- Inspected displays regularly for cleanliness, accuracy and organization.
- Advised customers on the latest trends in cosmetics products.
- Analyzed sales data to identify areas of improvement or opportunities for growth.
- Participated in team meetings to discuss strategies for increasing sales volumes.
- Provided guidance on makeup techniques during special events such as weddings or proms.
Prestige Beauty Advisor
LA RIVIERA S.A.S
BOGOTA COLOMBIA, DC
01.2013 - 05.2016
- Demonstrated products to customers and provided advice on suitable options.
- Assisted in the organisation of promotional activities such as special offers, displays and price changes.
- Advised clients on the use of various cosmetic products including creams, lotions, gels and sprays.
- Attended sales meetings, trainings, seminars and trade shows related to the beauty industry.
Education
Associate of Arts -
CONFAORIENTE
CUCUTA COLOMBIA10-2008
Skills
- Customer Service
- Inventory Stocking
- Stock Rotation
- Time Management
- Exclusive advisor Cristian Dior
- makeup and exclusive facial line advice
- Luxury Perfumery
- Skin care
- Trainer makeup
- Makeup event
Languages
Spanish
Professional
English
Elementary
Timeline
Prep Cook
Gate Gourmet
08.2023 - 09.2024
Cosmetic Counter Manager
Benefit Cosmetics
07.2016 - 11.2019
Prestige Beauty Advisor
LA RIVIERA S.A.S
01.2013 - 05.2016
Associate of Arts -
CONFAORIENTE