Jenny Mundo
San Fernando,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Community Program Specialist II
California Department of Developmental Services, Policy and Program Development Division
Costa Mesa, CA
10.2022 - Current
- Monitor, provide training and technical support to regional centers and local programs implementing Medicaid funded programs, including but not limited to, HCBS Waiver, Self Determination Program Waiver (SDP), State Plan Amendments, Targeted Case Management, and other monitoring assignments
- Coordinate and participate in field reviews of programs with other state agencies, interview key community partners, including individuals and/or their families served by the department
- Act as a lead person and travel independently or in a group to complete field reviews in a timely fashion
- Conduct desk reviews and prepare findings reports and related correspondence
- Coordinate and track program corrections, compile data and input for federal reporting activities and other reports as required
- Participate in the development of state and federal required data reports which may include developing, implementing and monitoring reports from departmental data sources
- Provide input for training materials and procedures.
Licensing Program Analyst
California Department of Social Services, Community Care Licensing Division
Monterey Park, CA
10.2019 - 10.2022
- Performed analytical and technical work related to the licensing and evaluation of Children’s Residential facilities
- Conducted on-site inspections such as pre-licensing evaluation visits, annual/triennial visits to licensed facilities, complaint investigation visits, plan of correction visits to ensure correction of previously cited violations, issue civil penalties for uncorrected deficiencies, caseload management visits to gather and analyze information about unusual incidents
- During facility inspections: records were reviewed, staff and residents in care were interviewed, field visit reports were prepared during the on-site visit
- Conducted collateral visits as part of complaint investigation to placement agencies, other agencies, police departments, schools, doctor’s offices, hospitals, etc
- Provided consultation to licensees
- Provided increased oversight to facilities experiencing problems
- Conducted and assisted in conducting group orientations and provided licensing information to applicants
- Consulted with each applicant and reviewed applications containing fiscal, staffing, administrative, building and activity plans.
Consumer Service Coordinator – Bilingual English/Spanish Transition Unit
North Los Angeles County Regional Center
Chatsworth, CA
06.2014 - 10.2019
- Participated in the development of program plans for individuals served; monitored and evaluated these plans and revising them as necessary
- Identified and coordinated services for individuals served and their families
- Documentation, completed forms and reports in accordance with regulations and the center’s policies and procedures
- Provided advocacy information and guided individuals served and their families with self-advocacy
- Served as an advocate for individuals served by community agencies
- Scheduled and attended interdisciplinary meetings with individuals served, family members, service providers, advocates, etc
- Identified barriers to service delivery
- Rotated officer-of-the-day duties; assisted and collaborated with peers on assigned tasks; provided case-coverage as needed; provided emergency on-call services when required.
Director/Owner
Creative Minds Daycare
Virginia Beach, VA
04.2012 - 12.2013
- As the Director of an in-home daycare my primary responsibilities were safety, education and the socialization of each child
- Using a theme-based curriculum, I incorporated music, art, dance, academics, and group play into the day to day activities
- The daily responsibilities included: Working with the children in small groups for more individual attention
- Ensuring and coordinating the quality and consistency of age appropriate child developmental lesson plans
- Monitoring and documenting each child’s progress
- Assisted in the development and implementation of a well-rounded parent education and participation program, arranging for subject matter experts to conduct any specialized training
- Developed the framework for all curriculum used to meet the developmental needs of all ages of children served that revolved around a planned, yet flexible daily routine and included a variety of activities
- Attended monthly training sessions.
Family Involvement Specialist – Early Adventures
YMCA South Hampton Roads
Chesapeake, VA
02.2011 - 04.2012
- Provided strong leadership and support for attaining association’s goal and objectives
- Communicated the YMCA mission and objectives to the community
- Provided strong customer service skills and retention efforts
- Established and maintained a working partnership with the families in the assigned case load
- Responsible for monitoring assigned site to ensure all staff follow licensing and YMCA of South Hampton Roads policies and procedures and reporting any discrepancies to my supervisor
- Responsible for assigned site van; properly maintaining, inspecting and keeping required vehicle mileage logs at all times
- Collaborated with the families and the classroom
- Examined each student’s progress in order to assist in the identification of possible developmental delays or behavior problems
- Completed monthly observations for each student and documentation of findings
- Recruits families for the program and maintained full enrollment throughout the school year.
Child and Family Specialist
The Village Family Services
North Hollywood, CA
03.2010 - 10.2010
- Provided interventions to children that developed coping and problem solving skills, taught social skills and transference of those skills into the home, school and community
- Assessed and responded to stabilization of safety needs to our families in a prompt and effective manner
- Solicited and reviewed both family and child’s strengths, needs and history
- Built mutual respect, confidence and trust with child and the family
- Encouraged family empowerment and ownership, concentrating on natural supports and independence.
Quality Assurance Specialist
The Village Family Services
North Hollywood, CA
07.2008 - 03.2010
- Reviewed charts to ensure records such as medical history, treatment plans, family background, previous foster care placements, child’s behaviors and emotional needs were current and accurate
- Monitored program standards by performing ongoing internal audits
- Developed and assisted the Quality Assurance Director in implementing corrective action measures and methods for improving the maintenance of records
- Reviewed charts in preparation for auditors/controllers, county and licensing department visits.
Intake Coordinator
The Village Family Services
North Hollywood, CA
04.2006 - 07.2008
- Interviewed foster children at time of placement
- Reviewed all current information including medical history, treatment plans, family background, previous placements, child’s behavior and emotional needs
- Determined whether child was appropriate for placement
- Acted as liaison with referring agency
- Established and maintained contact with Social Services agency
- Collected information to assure that regulations were met and care provided was appropriate
- Increased and maintained knowledge of Social Work techniques and cultural competency through conferences and clinical supervision.
Early Childhood Education Teacher
Los Angeles Unified School District
Van Nuys, CA
08.2003 - 04.2006
- Supervised and instructed preschool children in developmental activities
- Supported and enhanced the elementary school instructional program for school age children
- Evaluated and documented the progress of children
- Prepared weekly lesson plans
- Organized and maintained material and equipment appropriate to the needs and interest of children
- Selected material and equipment for the program
- Participated in professional staff development activities.
Preschool Kindergarten Itinerant Teacher’s Assistant
Los Angeles Unified School District
North Hollywood, CA
07.2001 - 08.2003
- Assisted and collaborated with five Itinerant Teachers
- Serviced approximately twenty children per week in the District B area
- Developed curriculum and activities tailored the children’s needs
- Serviced children with speech and language impairments
- Documented weekly visits, progress of children, and conducted screenings.
Education
Bachelors of Arts in Child Development -
California State University Northridge
12.2009
Skills
- Bilingual in Spanish
- Multitasking
- Adaptability
- Teamwork and Collaboration
- Partnership Building
- Attention to detail
- Organizational Skills
- Analytical Skills
- Self Motivation
- Task Prioritization
- Reliability
Timeline
Community Program Specialist II
California Department of Developmental Services, Policy and Program Development Division
10.2022 - Current
Licensing Program Analyst
California Department of Social Services, Community Care Licensing Division
10.2019 - 10.2022
Consumer Service Coordinator – Bilingual English/Spanish Transition Unit
North Los Angeles County Regional Center
06.2014 - 10.2019
Director/Owner
Creative Minds Daycare
04.2012 - 12.2013
Family Involvement Specialist – Early Adventures
YMCA South Hampton Roads
02.2011 - 04.2012
Child and Family Specialist
The Village Family Services
03.2010 - 10.2010
Quality Assurance Specialist
The Village Family Services
07.2008 - 03.2010
Intake Coordinator
The Village Family Services
04.2006 - 07.2008
Early Childhood Education Teacher
Los Angeles Unified School District
08.2003 - 04.2006
Preschool Kindergarten Itinerant Teacher’s Assistant
Los Angeles Unified School District
07.2001 - 08.2003
Bachelors of Arts in Child Development -
California State University Northridge
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