Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhance customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.