
An energetic and driven case manager with strong managerial, organizational, and human relations skills. Seeks a position to deliver guidance and supportive counseling with accuracy and efficacy in a challenging environment. Goal is to boost learning potential and professional development. Registered Nurse (WTCC-License #292917) and Licensed Practical Nurse (DTCC-License #075159). Fluent in English, Mandarin Chinese, and Cantonese. Two years of experience as a Nurse Case Manager and six years of experience in a medical environment, including nursing assistant experience. Proficient in eBrowser, Microsoft Office, and Hospital Meds Manager. Intimate knowledge of drug interactions and side effects from four years of experience as a pharmacy technician. CPR certified until 2023-2025. Certifications as a pharmacy technician and phlebotomy technician.
Identifying specific needs accurately.
Evaluating a patient's situation, strengths, assets, and barriers to determine what services are needed.
Directed collaboration among healthcare providers.
Establishing treatment programs by setting schedules, coordinating service providers, and arranging resources.
Supported clients' rights.
Providing advice and information about treatment options and clinical status.
Directed activities related to managing referrals.
Facilitating referrals for housing, employment, healthcare, and other community-based needs.
Maintained client communication.
Maintaining consistent communication with clients to assess their wellbeing and make changes to their treatment plan as needed.