Organized Esthetician proficient in computer spa programs, product sales and customer appointment set-up. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients. Ready to help team achieve company goals.
Hi, I’m
Jenny Nguyen
Cosmetology Licensed Esthetician
Austin,TX
Summary
Overview
7
years of professional experience
1
year of post-secondary education
Work History
Ava SpaAustin, Texas
Facial Esthetician [Eyelash Extensions/wax]
09.2022 - 01.2023
Job overview
- Advised clients on proper home-care regimens.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Welcomed clients arriving for appointments.
- Provided clients with knowledge of all cosmetic services being provided.
- Analyzed skin condition and made appropriate product recommendations.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Sterilized equipment for client treatments.
- Stocked treatment rooms with proper supplies.
- Educated patients on treatment options.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Developed individualized, therapeutic skin care programs.
- Cleansed, exfoliated and moisturized customer skin.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
- Gained knowledge of facial massage techniques and skin care product ingredients.
LUSH NAIL BAR LLCPFLUGERVILLE, TX
Manager
10.2021 - 07.2022
Job overview
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Organic Spa And SkincareAustin, TX
Facial Esthetician
04.2021 - 07.2021
Job overview
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Recommended retail products for at-home use.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Executed laser hair removal and microdermabrasion procedures.
- Suggested appropriate therapy based on current health of client.
Everose HealthcareAustin, TX
Caregiver
05.2016 - 08.2018
Job overview
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded status and duties completed in logbooks for management.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
ANN WEBB SKIN INSTITUTE
01.2019 - 01.2020
University Overview
GPA: 4.0, Performed over 100 Facials
AUSTIN COMMUNITY COLLEGE
University Overview
VANDEGRIFT HIGH SCHOOL
University Overview
Skills
Certified in PCA Chemical Peels and skincare
Affiliations
Affiliations
Bilingual, A self-starter, and a quick learner. Versatile skill
set with experience in customer service, sales, and written
and oral communication. Recognized skills in mentoring, and
in leading team projects. Adept at applying problem-solving
skills especially in high-pressure settings while remaining
professional at all times.Additional Information
Additional Information
- Customized facials that required skin analysis, exfoliation (manual and mechanical), electric machine therapy, and massage treatments. Provided esthetic services, including but not limited to facials, body waxing, body scrubs, body polish, and back treatments. Working at the front desk doing facial consultations when not booked for facials. Creating an excellent experience for guests & members through therapeutic touch and friendly attitude. Promoting the health and wellness benefits of facials specific to each client and recommends frequency. Executing professional boundaries and does not engage in dual relationships with clients. Ensured and maintained merchandising guidelines and counter cleanliness and hygiene. Possess excellent guest service and relationship management skills Self-motivated with strong analytical and listening skills Flexible with an ability to extend working hours
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Timeline
Facial Esthetician [Eyelash Extensions/wax]
Ava Spa
09.2022 - 01.2023
Manager
LUSH NAIL BAR LLC
10.2021 - 07.2022
Facial Esthetician
Organic Spa And Skincare
04.2021 - 07.2021
ANN WEBB SKIN INSTITUTE
01.2019 - 01.2020
Caregiver
Everose Healthcare
05.2016 - 08.2018
AUSTIN COMMUNITY COLLEGE
01.2016
VANDEGRIFT HIGH SCHOOL
01.2012