Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Manager Finance Consultant
Sogeti USA
05.2007 - 08.2025
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Assisted in organizing and overseeing assignments to drive operational excellence.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Managed complex projects from inception through completion, consistently delivering results on time and within budget constraints.
Adhered to identification guidelines, regulations, and compliance.
Trained and coached new employees in company process and procedures.
Developed and maintained strong relationships with clients to maximize satisfaction.
Graduate Researcher at Indiana Law Enforcement Academy Assessment and ResearchGraduate Researcher at Indiana Law Enforcement Academy Assessment and Research