Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization, and critical thinking skills. Familiar with managing schedules, coordinating paperwork, and serving customer needs.
Overview
27
27
years of professional experience
Work History
Front Desk Representative
Family Dentistry
10.2021 - Current
Patient Interaction: Greeting patients, answering phones, and providing information.
Scheduling: Managing appointments, coordinating schedules for multiple providers, and optimizing patient flow.
Record Management: Maintaining and updating patient records, including electronic health records, and ensuring accuracy and confidentiality.
Administration Support: Assisting with billing, insurance verification, and general office duties.
Communication: Communicating with patients, healthcare providers, and other staff members.
Owner
White Sands Bakery
10.2018 - Current
Designing and developing a menu of baked goods, ensuring quality and consistency
Overseeing production schedules and managing inventory to meet demand
Creating and testing new recipes to innovate and expand offerings.
Ensuring all products meet quality standards for taste, appearance, and freshness.
Store Manager/Area Manager
World Kitchen/Corningware
11.1998 - 12.2016
Staff Management: Hiring, training, and supervising retail staff in multiple locations, including scheduling, performance management, and providing guidance.
Sales and Profitability: Implementing sales strategies, analyzing sales data, setting and achieving sales targets, developing and implementing promotional strategies, creating visual merchandising displays, organizing in-store events, and maximizing profitability.
Customer Service: Ensuring excellent customer service, handling customer inquiries and complaints, and resolving issues effectively.
Store Operations: Overseeing daily store operations, maintaining store appearance, and ensuring compliance with health and safety regulations.
Financial Management: Managing store budgets, tracking expenses, and reporting on financial performance.
Education
High School Diploma -
Poplar Springs
Graceville, Fl
05-1999
Skills
Leadership and Management: Ability to lead and motivate a team, delegate tasks, and provide effective feedback
Communication and Interpersonal Skills: Excellent communication (written and verbal) and interpersonal skills to interact with staff, customers, and patients
Problem-solving and Decision-making: Ability to identify and resolve issues, make sound decisions, and adapt to changing situations
Organizational and Time Management: Strong organizational and time management skills to manage multiple tasks and priorities Experienced in scheduling appointments, meetings, and managing calendars
Computer Literacy: Proficiency in relevant software and computer systems
Compliance: Ensuring adherence to company policies, safety regulations, and other relevant standards
Adaptability: The ability to adjust to changing situations and priorities The patience to remain calm and helpful in stressful situations