Jenny Pineda-Ibarra
Self-employeed
Stone Mountain,GA
11
years of professional experience
Achieved increased profitability through effective marketing administration and sales strategies within a growing organization.
Demonstrated adaptability and strong analytical communication skills to facilitate teamwork and collaboration.
Cultivated a positive work environment and committed to ongoing personal and professional development.
Work History
Hairstylist
4 Years 4 Months- Delivered customized haircuts and styling services based on client preferences and trends.
- Utilized advanced coloring techniques to enhance client satisfaction and achieve desired looks.
- Maintained high standards of cleanliness and organization within the salon environment.
- Developed strong client relationships through effective communication and personalized consultations.
- Implemented innovative marketing strategies to attract new clientele and retain existing customers.
- Conducted thorough assessments of hair types to recommend appropriate treatments and products.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Educated customers on products to maximize benefits.
Customer Service Associate
6 Years 8 Months- Managed customers in person and phone with friendly, fast, and efficient service
- Achieved customers in purchases by offering product knowledge and technique information
- Led inventory control, merchandising, stocking products, tags and markdowns
- Exceeded sales quotas on hair sales floor by using effective up-selling skills, multiple months in a row
- Registered customer purchases on assigned cash register, collect cash, and distribute change as requested; process voids, returns, and exchange as needed
- Successfully trained five junior coworkers on how to properly use the cash register
- Skilled customers promptly and keeping a pacified environment even when it is busy
Education
- Master Cosmetology
Bachelor of Science - Marketing and Accounting (Double Major)
Associate of Science - Business Administration
Honors & Awards: Hope Scholarship, Dean’s List (2018-2020), Top Sales Performer at Angie’s (2017-2019)
Skills
Spanish (native) and English (fluent)
Quick learner
Client consultation
Detail-orientated
State licensed cosmetologist
Team leadership
Marketing
Outstanding customer service
Accomplishments
- The National Society of Leadership and Success Member (2018-Present
COURSE EXPERIENCE
- Social Media Marketing
- Worked on social media applications such as blogging, online communities, social networking, podcasting, and search engine marketing.
- Studied how to apply the strategic planning process, return on investment norms, and organizational domination issues to the broad spectrum of social media.
- Buyer Behavior
- Studied the decision process of buyers, factors affecting purchasing decisions, and customer satisfaction.
- Researched results from marketing and social sciences that are observed with the goal of enabling marketers to better understand customers.
- International Marketing
- Exposed to the appreciation of world markets and provide knowledge and skills needed for acknowledging, calculating, and managing the international function.
- Worked on cases, hands-on projects, and legal political factors affecting international marketing as well as opportunities associated with doing business on a worldwide scale.
Timeline
Hairstylist
Self-employeed
06.2022 - CurrentRead More
Customer Service Associate
Angie's Beauty
09.2015 - 05.2022Read More
Georgia State University Perimeter College
Associate of Science from Business Administration
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Keune Academy
from Master Cosmetology
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Georgia State University, J Mack Robinson College of Business
Bachelor of Science from Marketing and Accounting (Double Major)
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