Jenny Polanco
Burlington,USA
Summary
Compassionate Caregiver with extensive experience providing personalized in-home support. Expertise in Medication Management, Patient Mobility, and Daily Living Activities ensures optimal client comfort and safety. Proven ability to adapt to changing circumstances while delivering high-quality care.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Home Health Aide
Freedom Care
08.2024 - 08.2025
- Assisted patients with daily living activities,ch as maintaining personal hygiene through bathing, grooming, and toileting assistance when necessary and ensuring comfort and safety, all while providing emotional support and companionship to enhance patient well-being.
- Monitored patient health and reported changes to healthcare professionals..
- Performed light housekeeping duties including laundry, linen changes, sweeping, vacuuming and mopping to ensure and maintain a clean and organized living space for patients, reducing falls and accidents.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Scheduled and coordinated medical appointments provided transportation to and from .
Home Health Aide
Help at Home
03.2023 - 08.2024
- Monitored patient health and reported changes to healthcare professionals.
- Provided emotional support, compassionate and attentive personal care. and also companionship to enhance patient well-being.
- Advocated for patients' needs, ensuring access to necessary medical resources and services.
- Assisted patients with dressing, grooming and feeding needs, helping to maintain personal hygiene through bathing and toileting assistance (when necessary) and helping to overcome, and adapt to mobility restrictions
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Private Duty Caregiver
Private Client Care Services
05.2022 - 03.2023
- Enhanced client comfort and safety during daily activities with compassionate care.
- Facilitated personal hygiene and mobility tasks to improve client's quality of life.
- Collaborated with healthcare professionals to create tailored care plans for clients.
- Monitored client conditions and communicated changes to families and healthcare providers.
Home Health Aide
Good Family Support Services
04.2020 - 05.2022
- Enhanced patient well-being through compassionate emotional support and companionship.
- Facilitated dignity by assisting patients with personal hygiene and grooming needs.
- Maintained a clean living environment through light housekeeping and organization tasks.
- Provided care for patients with various injuries, disabilities, and chronic illnesses.
- Ensured comfort and safety by adapting care to individual patient needs.
Security Supervisor
Brosnan Risk Consultants
08.2018 - 05.2019
- Ensuring a safe and secure environment for both customers and employees involves conducting regular patrols and monitoring the premises and personnel. This role includes providing a customer-friendly, reassuring, and professional security presence. Responsibilities also encompass operating a company vehicle to oversee five commercial sites. Additionally, the role requires the supervision of a team comprising six security officers and the preparation of daily reports.
Lead Armed Security Officer
Inner Parish Security Corporation
09.2017 - 04.2018
- In my role, I am responsible for overseeing access control and ensuring the safety of the premises by patrolling the parking structure and checking the property doors. Additionally, I escort clients to meet with SBA or FEMA agents as needed. I supervise a team of nine security officers, assigning them to their respective posts and managing their tasks effectively. Part of my duties also includes writing daily activity reports to document our operations and any noteworthy incidents.
Armed Security Officer BPO
G4S Secure Solutions
01.2017 - 10.2017
- Observed areas for suspicious activity, unauthorized persons or occurrences.
- Circulated among employees and patrons to preserve order and protect life and property.
- Maintained visible presence to deter criminal activity.
- Reported and documented any incidents to proper authorities.
Armed Security Officer
Global Source Solutions
04.2016 - 01.2017
- Monitoring entrances and exits; acts to prevent unapproved or unlawful entry; controls entrances, the movement of people and vehicles, and parking. Patrol assigned site on foot or in vehicle; check for unsafe conditions, hazards, unlocked doors, security violations, observed reports incidents or suspicious activity to client representatives or company management respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator, emergency hazardous materials, inclement weather, and other incidents. Prepare logs and reports as required
Home Health Aide
Larome Inc
02.2013 - 07.2016
- Supervised operations of an 8-bed patient facility, ensuring quality care.
- Assisted patients with daily activities, enhancing their quality of life.
- Supported individuals diagnosed with Alzheimer's and those who were bedridden.
- Provided companionship while managing laundry, meals, and personal care tasks.
Service Technician
Triple B Cleaning Inc
11.2009 - 12.2013
- In my recent maintenance work, I undertook a series of essential tasks aimed at ensuring the optimal functionality and cleanliness of kitchen ventilation systems. I began by replacing the UV lights, which play a critical role in maintaining air quality. I also substituted the air filters to enhance the filtration system's efficiency, ensuring that airborne particles are effectively captured and that the environment remains safe and healthy. Additionally, I replaced the soap filters and pumps, crucial for maintaining cleanliness and hygiene in the kitchen.
- Beyond equipment maintenance, I dedicated significant time to thorough cleaning tasks in commercial kitchens. This involved meticulously cleaning the vent hoods to remove built-up grease and grime, which can pose fire hazards and affect air circulation. I also mopped the floors to ensure safety and cleanliness, washed down the walls to eliminate any residual stains or dirt, and diligently cleaned the access doors, removing any dust and grease accumulation to keep the entire kitchen environment pristine.
Event Security Officer
Contemporary Service Company
03.2006 - 05.2013
- Ambassador for indoor and outdoor concerts, festivals, sporting games, automotive auctions, corporate parties.Screen patrons during ingress via bag searching technique, hand wander metal detector, ID verification scanner. Protect players, staff and venue ownership group assets by watching for security breaches at vital checkpoints. Regulate and monitor credentials of everyone for specific access to sensitive location areas throughout venues.Respond quickly to potential crowd control issues, provide escorts for unruly fans when ejections are warranted.
Banquet Set & Dishwasher
American team staffing
04.2006 - 11.2009
- I was tasked with the responsibility of operating the dishwasher, ensuring that all dishes, glassware, pots, and flatware were thoroughly cleaned, while also maintaining a tidy kitchen work area.
- In addition, I oversaw the setup and maintenance of the hotel's banquet halls. This included arranging tables and chairs and performing decorative tasks to enhance the aesthetic appeal of the banquet facilities.
Parking Cashier
AAA Parking
04.2002 - 09.2005
- Collected parking fees from customers based upon established fee schedules.
- Kept parking areas clean and orderly to ensure that space usage was maximized.
- Provided driving directions, parking alternatives and Spanish translations as needed.
- Handled large amounts of cash, made accurate change, prepared daily reports and money drops.
Retail Sales Associate/Customer Service
Burdines
08.2001 - 03.2002
- Issued receipts, refunds, credits, or change due to customers.
- Assisted customers by providing information and resolving their complaints.
- Established or identified prices of goods and tabulated bills using calculators, cash registers, or optical price scanners. Greeted customers entering establishments. Answered customers' questions, and provided information on procedures or policies. Processed merchandise returns and exchanges.
- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.
- Stocked shelves, and marked prices on shelves and items
Security Officer
Provident Security Inc
08.1997 - 12.1999
- Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points. Completed reports by recording observations, information, occurrences, and surveillance activities.
Cashier/Customer Service
McDonald's
12.1994 - 07.1997
- I prepared food and assisted customers at the front counter during the ordering process. I washed dishes, glassware, and other utensils, and distributed food to servers while also serving food and beverages to customers. I calculated monetary exchanges and helped maintain cleanliness in the restaurant and work areas. Additionally, I performed other related duties as required.
Education
GED -
Stamford High School
Stamford, CT06-1997
GED -
Board of Education State of Florida
Orlando, FL06-1997
Skills
- Compassionate patient assistance
- Individualized care strategies
- Expertise in problem resolution
- Senior support services
- Patient-centered dementia assistance
- Compassionate care for Alzheimer's patients
- Assistance for those with mental health challenges
- Patient medication management
- Skilled in client relations and support
- Efficient food preparation skills
- Proficient in first aid techniques
- Chronic care coordination
- Experienced in safe patient transfer using Hoyer lift
- Effective organizational skills
- End-of-life care support
- Proficient in two languages
- Detail-oriented cleaning skills
- Patient observation
- Experience in assisted living environments
- Safe driving practices
- Childcare experience
- Team supervision experience
- Customer service expertise
Certification
- Fundamentals of RBT Certification Exam- Behavior & Crisis Management
- Nursing Fundamentals of the Cardiovascular System Certification
- Introduction to Biomedical Science Certification
- CPR/ AED Certification
- Personal Care Aide Certification (PCA)
- AED Certification
- BLS Certification
- CHL/Handgun Permit
Languages
Bilingual
Spanish - Fluent
Limited Working
English - Fluent
Timeline
Home Health Aide
Freedom Care
08.2024 - 08.2025
Home Health Aide
Help at Home
03.2023 - 08.2024
Private Duty Caregiver
Private Client Care Services
05.2022 - 03.2023
Home Health Aide
Good Family Support Services
04.2020 - 05.2022
Security Supervisor
Brosnan Risk Consultants
08.2018 - 05.2019
Lead Armed Security Officer
Inner Parish Security Corporation
09.2017 - 04.2018
Armed Security Officer BPO
G4S Secure Solutions
01.2017 - 10.2017
Armed Security Officer
Global Source Solutions
04.2016 - 01.2017
Home Health Aide
Larome Inc
02.2013 - 07.2016
Service Technician
Triple B Cleaning Inc
11.2009 - 12.2013
Banquet Set & Dishwasher
American team staffing
04.2006 - 11.2009
Event Security Officer
Contemporary Service Company
03.2006 - 05.2013
Parking Cashier
AAA Parking
04.2002 - 09.2005
Retail Sales Associate/Customer Service
Burdines
08.2001 - 03.2002
Security Officer
Provident Security Inc
08.1997 - 12.1999
Cashier/Customer Service
McDonald's
12.1994 - 07.1997
GED -
Stamford High School
GED -
Board of Education State of Florida
Additional Information
SECURITY (10+ years): Armed Security, Patrol, Training
Retail sales: Cash Handling, Inventory, Microsoft Office,