Hi, I’m
Jenny Puckett
Waxhaw,NC
Work History
Weddington Christian Preschool
Group Lead Teacher
08.2015 - 09.2024
Job overview
- Overseeing the educational program and coordinates the activities of the team for the following month
- Creating and implementing monthly agendas at each of the monthly staff meetings
- Mentoring and training other teachers, evaluating their performance, and providing feedback when needed
- Facilitates communication among staff, supports professional development, and liaises with parents and administrators to ensure the program meets the needs of the child
- Motivating staff through positive reinforcement techniques
- Providing leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
- Collaborate with management team to implement new work procedures or policies.
Weddington Christian Preschool
Preschool Teacher
08.2015 - 09.2024
Job overview
- Developing and implementing age-appropriate lesson plans to promote cognitive, social, and emotional development
- Monitoring children's progress, identifying areas of strength and weakness, and adapting instruction to meet individual needs
- Collaborating with colleagues to develop and implement a comprehensive curriculum, aligning with state and national standards
- Communicating regularly with parents, providing updates on children's progress, and involving them in their child's education
- Participating in ongoing professional development, staying current on best practices in early childhood education.
Weddington Christian Preschool
Afterschool Enrichment Program Coordinator
08.2015 - 09.2024
Job overview
- Responsible for planning and overseeing a variety of engaging and educational activities for children after regular school hours
- Developing programs that promote learning and creativity
- Coordinating with staff and external providers, managing schedules and resources, and ensuring safety and well-being of all the participants
- Communicate with parents about their children's activities and progress
- Responsible for administrative tasks, such as enrollment and budgeting
- Maintained up-to-date records related to program activities
- Identified areas where improvements can be made in order to increase efficiency or effectiveness.
Travelers
Claims Adjuster
09.2024 - Current
Job overview
- Evaluated insurance claims for accuracy and compliance with policy guidelines.
- Negotiated settlements with policyholders, ensuring fair and timely resolutions.
- Analyzed claim documentation to identify discrepancies and prevent fraud.
- Collaborated with legal teams to address complex claims and litigation matters.
- Examined claims forms and other records to determine insurance coverage.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
Wells Fargo
Bank Teller
01.2012 - 08.2015
Job overview
- Accurately processed financial transactions, including deposits, withdrawals, and transfers
- Provided excellent customer service by addressing inquiries, resolving issues, and offering financial advice
- Managed cash drawers, performed daily balancing, and maintained transaction records
- Assisted with the promotion and sales of bank products and services.
Dentsply International
Territory Manager
09.2005 - 01.2009
Job overview
- Generated $500,000 in sales revenue, exceeding sales targets by 25%
- Built and maintained relationships with 50+ dental practices, resulting in a 50% increase in repeat business
- Stayed up to date on industry trends and products, attending 10+ industry events and conferences
- Collaborated with cross-functional teams such as marketing and finance to achieve organizational goals
- Resolved customer complaints promptly and professionally
- Negotiated contracts and agreements with key clients to secure long-term business relationships.
Pitney Bowes
Sales Account Executive
05.2003 - 09.2005
Job overview
- Responsible for managing a customer base of 724 users and non-users
- Implemented and followed through with the sales, service, and customer service issues within each account on a daily basis
- Utilized numerous specialists in our industry to coordinate and present to the customer numerous ways that we could automate their current process and create positive revenue to the customer's bottom line
- Created a thorough business plan that puts emphasis on gaining the business of non-Pitney Bowes customers as well as retaining current Pitney Bowes partners.
Continental Chemicals, LLC
National Account Executive
05.1998 - 05.2003
Job overview
- Awarded Top Sales Executive for the past three consecutive years
- Responsible for developing and maintaining customer base through cold calls, lead generating services, trade fairs and networking groups
- Met and exceeded forecasted sales goals established within the company for the past three consecutive years
- Developed an account base that has exceeded over ten million dollars in product sales and services
- Managed in house NMSDC (National Minority Supplier Diversity Council) minority program to market Continental Chemicals, LLC to Fortune 500 companies as a Premier Minority Vendor.
Overview
27
years of professional experience
Education
Appalachian State UniversityBoone, NC
Bachelor of Science/ Major Elementary Education – Minor Psychology
05.1998
Timeline
Claims Adjuster
Travelers
09.2024 - Current
Group Lead Teacher
Weddington Christian Preschool
08.2015 - 09.2024
Preschool Teacher
Weddington Christian Preschool
08.2015 - 09.2024
Afterschool Enrichment Program Coordinator
Weddington Christian Preschool
08.2015 - 09.2024
Bank Teller
Wells Fargo
01.2012 - 08.2015
Territory Manager
Dentsply International
09.2005 - 01.2009
Sales Account Executive
Pitney Bowes
05.2003 - 09.2005
National Account Executive
Continental Chemicals, LLC
05.1998 - 05.2003
Appalachian State University
Bachelor of Science/ Major Elementary Education – Minor Psychology
Skills
- Communication and interpersonal skills
- Customer relationship management
- Organizational and time management
- Customer service excellence
- Goal orientation
- Problem-solving expertise
- Team collaboration
- Self-starter energy
- Dependability and responsibility