Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Ramirez

Seattle,WA

Summary

Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Property Manager position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Community Manager Spokane at Rainier Court

Coast Property Management
07.2021 - Current
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Evaluated property conditions and recommended improvements.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Implemented property management systems to support community and expertly handle diverse needs.
  • Managed community within established cost constraints.
  • Aided upper-level leaders by completing budgets and reports for executive action planning.
  • Organized and executed launch 2 communities.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Planned special events such as lotteries, dedications and project tours.

Community Manager Columbia Gardens

Coast Property Management
05.2019 - Current
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Evaluated property conditions and recommended improvements.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Implemented property management systems to support community and expertly handle diverse needs.
  • Organized and executed launch ocommunities.
  • Managed community within established cost constraints.
  • Organized and executed launch of 2 communities.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Responded to Common Area Maintenance (CAM) inquiries.

Community Manager Cristo Rey Apartments

Coast Property Management
11.2016 - 05.2019
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Evaluated property conditions and recommended improvements.
  • Organized and executed launch of 3 communities.
  • Collected and maintained careful records of rental payments and payment dates.

Education

Associate of Science -

University Guayaquil - Ecuador
Social Communications

High School Diploma -

Fontana Adult School
Fontana, CA
05.2008

Skills

  • Maintenance Oversight
  • Operations Management
  • Amenities Expertise
  • Property Tours and Inspections
  • Tenant and Eviction Laws
  • Daily Operations Oversight
  • Property Tours
  • Financial Budgeting and Reporting
  • Facility Repair Reporting
  • Daily Operations Management
  • Payment Management
  • Payment Processing
  • Client Service and Support
  • Calendar Management
  • Team Training
  • Property Management
  • Resident Relations
  • Workplace Safety
  • Staff Training
  • Employee Performance Management
  • Staff Management
  • Administrative Abilities
  • Schedule Planning
  • Property Inspections

Timeline

Community Manager Spokane at Rainier Court

Coast Property Management
07.2021 - Current

Community Manager Columbia Gardens

Coast Property Management
05.2019 - Current

Community Manager Cristo Rey Apartments

Coast Property Management
11.2016 - 05.2019

Associate of Science -

University Guayaquil - Ecuador

High School Diploma -

Fontana Adult School

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Jenny Ramirez